Yields information about the operation of the BTM and the management of tramcar operations. Demonstrates how information within tram crews and shed staff was distributed.Twenty eight page document within green card covers, folded A4 paper to form an A5 booklet titled "Ballarat Tramway Museum Operations Manual, Version 1.0, 1 January 1999" with a single page supplement, dated 28/1/99, with amendments, stapled into the rear of the book. Provides details of the manual, index, operational procedures, driver training, requirements, procedures, and some forms. Issued to existing workers and new workers at the time.trams, tramways, btm, operations, instructions, procedures