Showing 10 items
matching cse
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Melbourne Tram Museum
Newsletter, The Met, Public Transport Corporation, "CSE Newsletter - March 1995", Mar. 1995
Newsletter, A4 white paper, titled "CSE Newsletter - March 1995", outlining the role of the CSE Project Manager, training, City Circle, their role and relationship with the Met Train CSE's. Signed by Peter Winspur as Project Officer.trams, tramways, cse, customer service employees, city circle, tickets -
Bendigo Military Museum
Memorabilia - LOG CALCULATOR - IRISH MKII, Intmed Cse, 1984/85
Log Calculator - IRISH MKII was presented to MAJ. K HERDMAN by Intmed CSE 84/85 by way of a good humoured joke, Part of the KEVIN JOHN HERDMAN, 397661, collection. Rectangular plywood object with a variety of numbered circular holes. Printing on the front is in black.Printed on front in black: “LOG CALCULATOR, IRISH MKII. Presented to MAJ. K. Herdman by Intmed Cse 84/85 “."memorabilia, kevin john herdman -
Melbourne Tram Museum
Document - Instruction Book, Yarra Trams, "Tram Attendants Unit - General Operational Manual and Procedures 2041", 2003
Document or book - 41 pages, clear plastic cover, black card cover, black comb binding, titled "Tram Attendants Unit - General Operational Manual and Procedures 2041"", providing training information to Customer Service Employees, or Tram Attendants or CSE's on duties, reporting, instructions, police assistance, behaviour, tickets, conduct. Includes a detailed table of contents which has been scanned.trams, tramways, yarra trams, training, customer service employees, cse, tram attendants, passengers, tram stops -
Melbourne Tram Museum
Document - Instruction Book, Yarra Trams, "Get on Board - The safe and efficient movement of trams", c2006
Document or book - 16 pages, clear plastic cover, black card cover, black comb binding, titled "Get on Board - The safe and efficient movement of trams", providing training information to Customer Service Employees, or Tram Attendants or CSE's on procedures for passengers boarding and un boarding trams, customer relations, and a script for Federation Square. Includes recommended hand signals to drivers. Two copies held.trams, tramways, yarra trams, training, customer service employees, cse, tram attendants, passengers, tram stops -
Melbourne Tram Museum
Functional object - M>Tram CSE Bag, M>Tram, c.2000s
Used by Customer Service Employees (CSEs), or tram attendants, working for M>Tram.Accessory belonging to a now-superceded transit operator (since 2004). Likely well-used by attendant staff of said operator.Black fabric bag with the M>Tram logo stitched on one side. On the adjustable strap is an additional bag with Velcro adhesive, plus a adjustable plastic padding.public transport, m>tram, trams, staff -
Melbourne Tram Museum
Newsletter, The Met, Public Transport Corporation, "Express - News from The Met - Autumn 1995", "Express - News from The Met - Summer `1995/96" and Autumn 1996", March 1995 to Autumn 1996
.1 - Newsletter, large format, special size titled "Express - News from The Met - Autumn 1995", four pages. Has stories about the Cranbourne electrification, female traffic staff on the buses and trams, refurbishment of W class trams, METROL, punctuality, history dates, railways, CSE's and a list of Melbourne events. .2 - as above - Express - News from The Met - Summer `1995/96" - rail timetable changes, night rider buses, police, fares and a list of Melbourne events. .3 - as above - Express - News from The Met - Autumn 1996"- Grand Prix, Franklin St terminus replaced by Melbourne University Superstops, railway power supply and a list of Melbourne events.trams, tramways, the met, women, cse, customer service employees, railways, w class, buses, fares, police, security, franklin st, victoria st, melbourne university, grand prix -
Melbourne Tram Museum
Document, The Met, "Moomba Festival 1996 Met Tram", 2/1996
The document titled "Moomba Festival 1996 Met Tram" provides an outline of the Moomba event, tram service provision, rosters for CSEs and Operational Officers, Operational Requirements and Event debrief. Has a program of events, altered service arrangements, and notes the stoppage of trams for 3 minutes during fireworks. Prepared by Malcolm Johnson, Co-ordinator CBD Services Feb. 1996.Yields information about tram operations during the 1996 Melbourne Moomba Festival.Document - 17 A4 photocopied pages, stapled in top left hand corner.moomba, the met, operations, events -
Melbourne Tram Museum
Document - Notice, Yarra Trams, "Notice to Employees - Lunar Festival and Riversdale Trackwork at Victoria and Hoddle Streets - 2010", "Notice to Employees - St Kilda Road Track Works Phase 2 - 2010", 2010
Set of three documents concerned with track works. .1 - Notice - three A4 stapled sheets - titled "Notice to Employees - Lunar Festival and Riversdale Trackwork at Victoria and Hoddle Streets - 2010", outlining bus replacement arrangements and staff supervision and CSE arrangements - lists names of people involved. .2 - Notice - three A4 stapled sheets - "Notice to Employees - St Kilda Road Track Works Phase 2 - 2010", outlining bus arrangements. .3 - List of Officers and locations for the above works on 14 June and tram services affected..1 - has "Hugh" in ink along the top of the first page. .3 - has "Hugh" in red ink along the top of the first page.trams, tramways, yarra trams, road works, victoria st, kew depot, st kilda rd, bus replacement -
Melbourne Tram Museum
Newsletter, Public Transport Corporation (PTC), "Automated Ticketing", 1993 to 1994
Set of three documents or newsletters involved with the introduction of the Metcard or Automated Ticketing into Melbourne during the mid 1990's. .1 - "AT update" - with the Metcard logo - Issue 1 - A4 light card - testing by OneLink on the trams using Z1 No. 10, manufacturing in Australia of the tickets by Moore Business systems, Customer Assistance centres, retail agents and training of staff. .2 - "News for tram staff" - two issues signed by Russell Nathan, providing information about the implementation on the system onto trams, training, suppliers, CSEs, installation timing and training. .3 - Folder titled "Automated Ticketing" contain four information sheets about the implementation of the system: a - Consultation and Operation b - What's it all about and why will it be good for Melbourne? c - How long will it take - two phases detailed. d - General - will services be slower, fare evasion, purchasing of tickets, disability, staffing, retail agents, information, costs, when, machines and systems.trams, tramways, metcard, tickets, ticket machines -
Melbourne Tram Museum
Magazine, Yarra Trams, "The Wire", 5/2011 to 1/2015
0 - No 9 - 1/4/2011 - Rhinos on skateboards, Did you know, Spencer St works, .1 - No. 11 of 3/5/2011 with the revised Yarra trams logo, traffic priority, work over Easter in Spencer St at Bourke and Collins St, Good Friday appeal, safety, passenger feedback and future works. .2 - No. 13 - 31/5/2011 - new uniform, cleaning, CEPR, trackwork - Fitzroy St, Northcote, Rhino, Carlton Control. .3 - No. 14 - 15/6/2011 - Haymarket Roundabout, accessibility, maintenance, CSE. .4 - No. 17 - 2/8/2011 - High St Westgarth trackwork, Swanston St, IMF CEO visit .5 - No. 18 - 16/8/2011 - Performance benchmarks met, Preston Workshops, repairs to 3018, tram signal priority. .6 - No . 19 - 30/8/2011 - New E class trams, routes "a" or "d", TramTracker in shelters, police, fare evasion .7 - No. 20 - 15/9/2011 - Football trams, Superstops, Bridge Road, Rhinos. .8 - No. 21 - 27/9/2011 - CEO's journey to work, accessibility, increased patronage, E class. .8a - No. 22 - 11/10/2011 - Minister Mulder visit, E class, Customer experience, Elizabeth Kerdelhue Corporate Affairs Director, flood indicator in Wellington Parade, Keolis - Orleans and PTV coming your way. .9 - No. 23 - 25/10/2011 - forthcoming royal visit, opening for Footscray Road extension, Rhinos, Stockholm .10 - No. 24 - 8/11/2011- Royal visit, photos, Z3 158, route 86 works in High St. (see htd5043i21 for a image from an unknown newspaper of the actual event - features Z3 158.) .11 - No. 25 - 22/11/2011 - new staff guide, Gold Coast tram line, Macarthur St, overhead, fund raising, route numbering update. .12 - No. 26 - 6/12/2011 - Swanston St Superstops, Newmarket bridge strikes, rhinos. .13 - No. 27 - 20/12/2011 - Christmas carnival, Lenny Bates, portable crossover, uniforms. .14 - No. 28 - 17/1/2012 - Passing of Len Bates, Myki, Gardiner railway station. .15 - No. 30 - 15/2/2012 - visit of Keolis, SNCF people, list of Executive leadership team with photos, Swanston St works, Myki introduction. .16 - No. 31 - 29/2/2012 - patronage up, tram postage stamps, Myki, rhinos. .17 - No. 32 - 14/3/2012 - St Kilda Rd trackwork, fund raising, Southbank Depot extensions, Myki, driving conditions, grand prix. .18 - No. 33 - 30/3/2012 - introduction of the PTV, end of MetLink and Transport Ticketing Authority, changes in management structure, trackwork, Gold Coast tramway and Keolis. .19 - No. 34 - Dr Jake - Royal children's Hospital super stop, route 96 - Premium line. .20 - No. 35, 2/5/2012 - Revision of Rules, trackwork in St Kilda Road and Elizabeth St, Myki, safety - Zero Harm. .21 - No. 69 - 25/9/2013 - Passengers paying their way, E class update, Mal Ashworth retires, progress report, feedback, new chime on trams. .22 - No. 70 - 9/10/2013 - Art comes alive, tram 925, driver simulator at Preston Workshops, E class project, 90th Glen Huntly. .23 - No. 83 - 23/4/2014 - Screen time for trams, new PIDs on B class, assistance animals, Operations Centre, Preston Workshops, Electrical log sheets to SLV. .24 - No. 89 - 23/7/2014 - punctuality, refresh of network map (fold-out map), women drivers. .25 - No. 97 - 19/11/2014 - Revitalising route 96, Keolis news, free tram zone, guide dogs. .26 - No. 99 - 17/12/2014 - Accessibility week, new uniform top for CSE's, free tram zone, world trade centre stop upgrade, heat stress, Art tram 158. .27 - No. 100 - 14/1/2015 - Route 96 complete, New Years eve free travel, fare compliance, patronage down, Demonstrates Yarra trams staff newsletters.Set of 22 Yarra Trams internal newsletter "The Wire", All A4, printed in full colour. All four pages unless noted otherwise, full colour, performance snapshot on front cover.trams, tramways, yarra trams, traffic control, trackwork, spencer st, fund raising, operations, rhinos, carlton control, high st, haymarket, preston workshops, e class, route numbers, bridge road, wellington parade, ptv, royal visit, footscray road, new tramway, gold coast, macarthur st, swanston st, superstops, newmarket, gardiner, burke road, level crossings, railway squares, myki, metlink, tickets, route 96, rules, st kilda road, elizabeth st, tram 158, tram 925, glen huntly depot, simulator, b class, opeations centre, art trams, patronage