The Arthritis Foundation of Victoria (AFV) recognised the need to make its services accessible to a broad section of the community. Bi-lingual volunteers, such as such as telephone counsellor Claudia Caruana, provide information and support through the telephone service to members in languages other than English. A black and white version of this photo appears on page 8 of the 1993 Annual Report with the caption: "Bi-lingual volunteer telephone counsellor, Claudia Caruana, advises one of our many Italian speaking clients".Colour photo of a woman sitting at a desk, holding a telephone receiver to her ear. On the desk, there is an exercise book and two notepads, as well as a book titled 'Rheumatism'. On the wall beside her, there is some printed paper pinned to a noticeboard.[On a yellow sticky note, handwritten in blue ink] Mrs CLAUDIA CARUANA - bi-lingual volunteer answering calls from the Italian communityarthritis victoria, av, arthritis foundation of victoria, afv, claudia caruana, telephone counsellor, referral services, information services, member services, bilingual, culturally and linguistically diverse, cald, 1993

The Arthritis Foundation of Victoria (AFV) recognised the need to make its services accessible to a broad section of the community. As a telephone counsellor for the AFV, multi-lingual volunteers such as Patricia Papadopoulos made it possible for the Foundation to offer referral and information services in languages other than English. This photo depicts Patricia at the AFV's headquarters, ready to answer incoming calls from members.Black and white photo of a woman sitting at a desk with a telephone, various brochures, and other printed materials around her, both on the desk and on the walls. She is facing the camera, with a printed information booklet in her hand.[On a yellow sticky note, handwritten in pencil] T. counsellor Mrs Patricia Papadopoulos Arth Update '87- 91 Junearthritis victoria, av, arthritis foundation of victoria, afv, patricia papadopolous, telephone counsellor, referral services, information services, member services, multilingual, culturally and linguistically diverse, cald, 1986

The Arthritis Foundation of Victoria (AFV) recognised the need to make its services accessible to a broad section of the community. As a telephone counsellor for the AFV, multi-lingual volunteers such as Patricia Papadopoulos made it possible for the Foundation to offer referral and information services in languages other than English. his photo appears on page 6 of the Vol 4 No 2, Winter 1991 issue of the Arthritis Foundation of Victoria's quarterly magazine, Arthritis Update. It accompanies an article on Patricia's personal journey with arthritis, titled "Losing and Winning". The photo is captioned: "Mrs. Patricia Papadopolous, volunteer telephone counsellor, on the job." The photo also appears on 11 of the 1991 Annual Report with the caption: "Mrs. Patricia Papadopoulos, volunteer telephone counsellor, is the recipient of this year's Margaret Strang Award for outstanding service to the Foundation."Black and white photo of a woman sitting at a desk with a telephone, a desk calender, and other miscellaneous items. She is holding open an information booklet while holding the telephone receiver to her ear. There are typed pieces of paper stuck on the wall next to and facing her, and various leaflets, brochures and other paperwork in some small pigeonholes on the wall. There is a large noticeboard on the wall, above the pigeonholes.[Handwritten in thick black pencil] 11/78% ["78%" has been circled] [On a yellow sticky note, handwritten in black ink] Patricia Papadopolous Telephone Information Service Volunteer 1986arthritis victoria, av, arthritis foundation of victoria, afv, patricia papadopolous, telephone counsellor, referral services, information services, member services, multilingual, culturally and linguistically diverse, cald, 1986, margaret strong award, 1991

The Arthritis Foundation of Victoria enjoyed the support of many members who volunteered their time to assist the Foundation in supporting its members. This photo depicts member and volunteer, Dorothy Balodis, answering a telephone enquiry at Action House, the Arthritis Foundation of Victoria's headquarters. A different photo of Dorothy appears on page 15 of the No 43, March 1987 issue of the Arthritis Foundation of Victoria's quarterly newsletter, News Review. It accompanies an article titled, "Telephone Volunteers - A Rewarding Interest".Black and white medium close up photo of a woman sitting at a desk. She is on a telephone call. On the desk, there are various papers and folders, two Yellow Pages telephone directories, as well as other office-related items. The desk is in the corner, against the wall, and there is a large noticeboard on the wall above it.[On a yellow sticky note, handwritten in blue ink] AFV Volunteer, Mrs Dorothy Balodis ["Balodis" is crossed out] BALODiS answering telephone enquiry calls. [On the same sticky note, handwritten in pencil, in the top right corner] '87. [On the same sticky note, handwritten in pale blue/aqua ink] 77% 76% ["76%" is crossed out]arthritis victoria, av, arthritis foundation of victoria, afv, telephone enquiries, telephone volunteers, dorothy balodis, member services, 1987

Small metal RSL Service Members badgeReturned Services League. service member. Property of R.S.L. 87. Swan and Hudson

The Scroll was issued to the Hoffman Family honouring the sacrifice of their brother/son; the item was donated to the Beechworth RSL by Miss Anna HoffmanThe Scroll has been laminated in clear plastic The Memorial Scroll bears the Royal Coat of Arms and a message paying tribute to the soldiers who gave up "their own lives that others might live in freedom". At the bottom in red ink is the soldiers name and battalion numberOn the reverse side in pencil is the underline number 629 (member's service number). underneath the pencil lined is the number 347108 (possibly indicating the registered Scroll Numberscroll

Country Fire Authority Honorary Life Member Long Service 40 Years. ( A.E. Oliver Collection)stawell

Type-written, oblong, white card inviting residents to a Welcome Home Tea & Dance for returned members of the armed services Tuesday, 30th April 1946.Text: ' The Residents of Mannibadar / request the pleasure of the company of / Mr. & Mrs. Howell / at a / WELCOME HOME TEA and DANCE / to returned members of the Services / to be held at / MANNIBADAR HALL / on Tuesday, 30th. April, 1946 / at 6 p.m. 'mannibadar, mr. howell, mrs. howell, dances, social gatherings, returned soldiers, world war ii

Brass and Enamel BadgeReturned Service League Service member Three Figures

ALL THE DIFFERNT MEDALS THAT CAN BE AWARDED TO SERVICE MEMBERSsame as a bar mat with rubber backing

LCPL Jess Jeffery AABC 5/6 RVR Ps &Ds Piper playing, the member is wearing the service dress5

Stawell Fire Brigade Long Service Members 1910 to 1955.Black and white photograph of a group of males in uniform. Four standing, three seated. Line around a grey mount card. Inscriptions on front of photograph. Stawell Fire Brigade. Long Service Members 1910-55. Ex.Capt. R.K. Chapman, 41 years... Lieut. H.H. Chapman, 35 years...Ex.Capt. A. E. Oliver, 40 years.. Capt. R.J. Maddocks, 29years...Fireman A. Parson, 40 years...Ex. Sec. F.J. Crouch 45 years.. Fireman W. Fenwick, 34 years... "Chapman's Studio Stawell"stawell

Colour photograph of two staff members at the service desk at the E.J. Barker Library on Mt Helen Campus.e.j. barker library, library, courtyard, mt helen campus

BHS Publishing were the overall winners of the Victorian Community Heritage Awards 2005 for their publication "The Eureka Encyclopaedia".Members of Ballarat Hertiage Services attend the Victorian Community Heritage Awards. ballarat heritage services, bhs publishing, eureka encyclopaedia, victoria community history awards

1970 Alan Masters Trophy to members for outstanding service throughout the season Val Campbell with daughters Lauren and Regina, 1972Val Campbell

List of the depot allocation of Melbourne trams (MMTB) as at 1/1/1972, published early 1972 by the BTPS as a members service. Printed by typed wax stencil then duplicated, on both sides of a green sheet of foolscap paper. Gives the depot, tram numbers, summary of trams at each depot by class and total number, and those in storage and used for training. Also gives a summary of each class of tram and a total number on register (696), and abbreviations used for depots. Image of document and second copy from donation of the Tom Murray Estate added 20-11-2016.mmtb, depot allocation, tramcars, melbourne

The Australian Active Service Medal with ribbon and the ribbon, as well as the Australia Defence medal. All the medals are replica as the member's PMKey or service number are not engraved in the medal

Item in the collection re Vivian D BULLEN, refer Cat No 7386 for his AIF & RAAF service details.Photograph - photocopy, enlarged of an original black and white photograph on photographic paper which has been laminated. Depicts a formal group photograph of RAAF 466 Squadron 1945 in front of a four-engined heavy bomber aircraft - Halifax.Below photograph - handwritten - black ink "RAAF 466 SQUADRON 1945/ SERVICE MEMBER: V. BULLEN" photographs, ww2, raaf, uk

This small pennant flag would have been produced to celebrate the end of World War 2. Elaborate arrangements were made for Ballarat's Victory Day celebrations at Ballarat on Monday, June 10. Morning church services were followed by a patriotic concert by the combined choirs in front of the city hall at 1.30pm as a prelude to an extensive street pageant and march, featuring lavishly staged tableaux of the Allied nations. ("Victory Day Celebrations at Ballarat." The Argus (Melbourne, Vic. : 1848 - 1956) 30 Apr 1946: 20. Web. 18 May 2012) Four red felt triangular pennants attached to a wooden stick with white screen printed text. Screenprinted "Ballarat honours her gallant members of the Services. Victory Day Souvenir. June 10 1946ballarat victory day, victory day, world war two, world war ii, world war 2, world war, ballarat, flag, pennant, pageant, bunting

Passport issued 27th October 1970 to K.D. Pryde. Valid only during period of service as member of Australian Military forcesDepartment Of Immigration Issue. Navy Blue plastic coverpassport, australian military forces

Norman Tupper, refer Cat No 6860. 51455 Norman Tupper RAR Korea served 3 Apr 1952 - 24 Mar 1953 Qualified as a driver 1954 Transferred to the Royal Australian Survey Corps in 1955, qualified as a Surveyor Topo 1956 and was promoted Corporal in 1956, discharged 13 July 1956.Book, Australian Military Forces, Record of Service, Male Member. Brown cardboard cover, printed black ink, Commonwealth of Australia crest."Army No: 5/1455 Rank: CPL Name: Tupper N"documents - army records, military history - service records, passchendaele barracks trust, royal australian survey corps

This brass badge was made for the RSL 1978-1892.This badge is an original as made for the RSL during 1978-1982.An almost triangle badge, brass, the year 82 attached the the crown at the top. Colours blue, red.gold, whiteFront - Returned Services League, Service Member. Three figures in the centre of the badge. Back - V20731, Property ofg RSL, Brim Melb.rsl, badge 1978-1982, brass

Stawell Brass Band 2 Long Service Members man seated is James Phillipsstawell entertainment

Presented to Colonial Armed Forces for Long Service. Member had served in the 5th Battalion Awarded to a member of the 5th BattlSilver medal with image of King Edward VIII on obverse hanging from a dark green ribbon No 54 Colour Sergt J.Stevenson 5th Australian Infantry Regt.5/6 rvr, long service medal, king edward viii, officers and sergeants mess

Certificates issued to returning soldiers in Bendigo Shire WW2Coloured certificate with Australian & Union Jack flags & 7 service members at top. Cream background featuring Pall Mall Bendigo. Tan wooden frame with glass front, white backing with wire hanging strap on back.Printed on certificate: “TO YOU WHO SERVED 1939 - 1945. THE CITIZENS OF BENDIGO EXPRESS DEEP THANKFULNESS To N J Oliver” Signed by: “Major & Town Clerk” Bottom R: “Red seal”certificate, shire, bendigo

Presentation Continuous Service RSL MembersPresentation Continuous Service RSL MembersRSL 50 years Continuous Service - picture of Tom Mcean Evan IllingsworthReturned and Services League 50 Year Continuous Srvice L.to R. Tom Mckean Evan Illingsworthlara rsl 50 year service tom mckean evan illingsworth