In late 1994, a Telephone Advisors' Training Course was held at the Arthritis Foundation of Victoria's new headquarters in Elsternwick. This photo depicts AFV CEO, Shirley Caulfield, handing out certificates to course participants. A cropped version of this photo appears on page 12 of the Vol 7 No 4, Summer 1994 issue of the Arthritis Foundation of Victoria's quarterly magazine, Arthritis Update. It is captioned: " Shirley Caulfield, CEO, presents certificates at the end of a recent volunteer telephone advisers' training course.” Note: Although the information on the Post-It note on the verso states that the course was conducted in August 1994, this isn’t possible because the AFV didn’t move into its new Elsternwick premises until October 1994.Colour photo of a woman handing out pieces of certificates to a small group of women. The woman handing out the certificates is standing, while the other women are sitting down at a group of tables arranged in an L-shape. There is another small table in the background, in front of a whiteboard affixed to the wall.[On a yellow sticky note, handwritten in blue ink] Shirley Caulfield presents certificates at the end of the volunteer telephone adviser's training course in August. [On the same sticky note, handwritten in thick black pencil] 13A ["13A" has been crossed out] [On a round white label, handwritten in thick red pencil] 12B 88% [On the photo, handwritten in thick black pencil] 12Barthritis foundation of victoria, afv, telephone advisors training course, shirley caulfield, ceo, certificate of participation, course participants, 1994