The Arthritis Foundation of Victoria (AFV) recognised the need to make its services accessible to a broad section of the community. As a telephone counsellor for the AFV, multi-lingual volunteers such as Patricia Papadopoulos made it possible for the Foundation to offer referral and information services in languages other than English. his photo appears on page 6 of the Vol 4 No 2, Winter 1991 issue of the Arthritis Foundation of Victoria's quarterly magazine, Arthritis Update. It accompanies an article on Patricia's personal journey with arthritis, titled "Losing and Winning". The photo is captioned: "Mrs. Patricia Papadopolous, volunteer telephone counsellor, on the job." The photo also appears on 11 of the 1991 Annual Report with the caption: "Mrs. Patricia Papadopoulos, volunteer telephone counsellor, is the recipient of this year's Margaret Strang Award for outstanding service to the Foundation."Black and white photo of a woman sitting at a desk with a telephone, a desk calender, and other miscellaneous items. She is holding open an information booklet while holding the telephone receiver to her ear. There are typed pieces of paper stuck on the wall next to and facing her, and various leaflets, brochures and other paperwork in some small pigeonholes on the wall. There is a large noticeboard on the wall, above the pigeonholes.[Handwritten in thick black pencil] 11/78% ["78%" has been circled] [On a yellow sticky note, handwritten in black ink] Patricia Papadopolous Telephone Information Service Volunteer 1986arthritis victoria, av, arthritis foundation of victoria, afv, patricia papadopolous, telephone counsellor, referral services, information services, member services, multilingual, culturally and linguistically diverse, cald, 1986, margaret strong award, 1991

The Arthritis Foundation of Victoria (AFV) recognised the need to make its services accessible to a broad section of the community. Bi-lingual volunteers, such as such as telephone counsellor Claudia Caruana, provide information and support through the telephone service to members in languages other than English. A black and white version of this photo appears on page 8 of the 1993 Annual Report with the caption: "Bi-lingual volunteer telephone counsellor, Claudia Caruana, advises one of our many Italian speaking clients".Colour photo of a woman sitting at a desk, holding a telephone receiver to her ear. On the desk, there is an exercise book and two notepads, as well as a book titled 'Rheumatism'. On the wall beside her, there is some printed paper pinned to a noticeboard.[On a yellow sticky note, handwritten in blue ink] Mrs CLAUDIA CARUANA - bi-lingual volunteer answering calls from the Italian communityarthritis victoria, av, arthritis foundation of victoria, afv, claudia caruana, telephone counsellor, referral services, information services, member services, bilingual, culturally and linguistically diverse, cald, 1993

Arthritis Foundation of Victoria (AFV) volunteer telephone helpline counsellor, Dorothy Balodis, accesses information from the AFV library to assist her respond to helpline enquiries. A cropped version of this photo appears on page 7 of the 1992 Annual Report with the caption: "Volunteer telephone counsellor Dorothy Balodis, finds helpful information in the Foundation's library for one of the thousands of requests received every year."B&W photo of a woman holding an open book, which is titled "Treating Arthritis". She is standing in front of some rows of shelving filled with books.arthritis foundation of victoria, afv, library, resource centre, books, educational resources, educational material, dorothy balodis, volunteer, telephone counsellor, helpline, c1992

The Arthritis Foundation of Victoria (AFV) recognised the need to make its services accessible to a broad section of the community. As a telephone counsellor for the AFV, multi-lingual volunteers such as Patricia Papadopoulos made it possible for the Foundation to offer referral and information services in languages other than English. This photo depicts Patricia at the AFV's headquarters, ready to answer incoming calls from members.Black and white photo of a woman sitting at a desk with a telephone, various brochures, and other printed materials around her, both on the desk and on the walls. She is facing the camera, with a printed information booklet in her hand.[On a yellow sticky note, handwritten in pencil] T. counsellor Mrs Patricia Papadopoulos Arth Update '87- 91 Junearthritis victoria, av, arthritis foundation of victoria, afv, patricia papadopolous, telephone counsellor, referral services, information services, member services, multilingual, culturally and linguistically diverse, cald, 1986

In 1993, the Arthritis Foundation of Victoria (AFV) celebrated its 25th anniversary. Formerly known as the Rheumatic and Arthritis Association of Victoria (RAAV), the organisation was founded in 1968 by Dr Leslie Koadlow (1920-2006) with the assistance and support of his secretary, Alice Petty (-1995), and one of his patients, Mollie Riches (1896-1979). The anniversary celebrations were held at the historic Como House and Garden. Built in 1847 by the Armytage family, Como House is located on the corner of Williams Rd and Lechlade Ave, South Yarra, on Wurundjery Woiwurrung country. In this photo, winner of the 1993 Margaret Strang Award, June Richards, poses for a photo with her husband Allen, while holding her framed award. A cropped version of this photo appears on page 5 of the Vol 7 No 2, Winter 1994 issue of the Arthritis Foundation of Victoria's quarterly magazine, Arthritis Update. Under the heading, "Vale", the photo accompanies an obituary announcing June's death. June was an AFV volunteer public speaker, a telephone counsellor, a member of the panel for the Grandparent of the Year program, and the co-ordinator of the annual fundraising fashion parade event.B&W photo of a man and a woman holding a framed award certificate. They are standing on the grounds of a large two-storey house, which is in the background.alan sime, chairman, fundraising committee, arthritis foundation of victoria, afv, rheumatism and arthritis association of victoria, raav, certificate of appreciation, 25th anniversary, como house, como house and garden, historic home, wurundjery woiwurrung country, armytage