Annual report providing overview of activities and achievements including: due to a second year of COVID disruptions 20% of services were delivered by telehealth, launch of "Happy Pants" program for children under 10, audio description services provided for Melbourne Theatre Company streaming of 'As You Like It', Feelix Library now offering Lego Braille Bricks kits to borrowers, partnership with Amazon to connect to VA offices through Alexa, and return of the Bendigo Easter Egg Hunt.1 volume with illustrations providing overview of organisational achievementsvision australia, corporation records, andrew moffat, ron hooton, katie spence, sanjiv rajendran, laura hendrey, gurleen chona, kieran jiwa, jessica gallagher, katie farrell, anthony carbines, nastasia campanella, callum padgett, ellie hudson, michelle percuoco, carly shedden, natalie kaine, rebecca kent, stephanie micallef, tones and i, lina xi, paige coleman, walter mcguire, bec murrell, natasha maclaren jones, tony broun