Various images taken of library processes and staff, for the NILS Annual Report. These include: - the Circulation area, where items were returned via post and stacked on trolleys. Cassette books were checked for completeness (as a book could require multiple cassette containers or having missing cassettes) and if they had been rewound, before returning. The computer system either re-circulated the book out to another borrower or put to storage in the Hanging Carousel, which was 1 storey high and housed 1000's of books. Books being sent out again were issued a card with the address label printed on it, and were required to be placed in the address rack on the book, before being shipped out via post. - Computer Access Centre was located in the Browsing Library and consisted of two computers, one with a larger screen for increased font size and a trackball mouse designed for people with limited mobility. - Duplication where blank cassettes are loaded into 'slaves' and a master recording duplicated on to multiple tapes - Browsing Library where a small selection of Braille, audio and large print books are kept and can be viewed. - Braille and Large Print Production, where text is scanned then transformed into the desired format, before proofing and dispatch to the client. - Audio Production studios where text is recorded by single or multiple narrators, and produced. 298 images of NILS staff, clients and volunteersnational information library service, john turner, carl sayo, tim mitchell, marnie rose-smith, ted johnson, craig carey, jamie kelly, alan egerton, alan bates, bernadette jolley, debbie cooke, kelly thong, robert de graauw, karl hughes, justin bates, jean watson