President's overview of the year including: involvement in two court cases - the first against a NSW organisation who claimed to be the only one in the state who provided a full range of mobility aids and using a logo similar to Lady Nell, and the second against a QLD organisation who disputed Lady Nell as the beneficiary of a will bequest to 'Seeing Eye' Dog School, sale of St Leeor Nursing Home due to the staffing issues and the increasing requirements for operation, an overview of puppy boarders and school experience program, successful open days, launch of 'Seeing Without Sight' publication in print and audio, unveiling of life sized sculpture of Phyllis Gration and Lady Nell V, the passing of Alf Krummel (long time puppy breeder) and Lorna Martin (puppy boarder and all round volunteer), appeal for opportunities for speaking engagements, and profile of Phyllis Gration.1 volume with text and illustrationsannual reports, lady nell seeing eye dog school, phyllis gration, wyona diebert, kate watkins, will anderson, dane trethowan, carolyn thompson, rosemary bryce, lyn tyson, brian talbot, robin hopkins, bill watson, ray dunn, joyce stewart, rosalie hancock, des hay, katherine lord, john hardy, paul roberts, john creamer, lorna martin, alf krummel