The Arthritis Foundation of Victoria (AFV) recognised the need to make its services accessible to a broad section of the community. As a telephone counsellor for the AFV, multi-lingual volunteers such as Patricia Papadopoulos made it possible for the Foundation to offer referral and information services in languages other than English. his photo appears on page 6 of the Vol 4 No 2, Winter 1991 issue of the Arthritis Foundation of Victoria's quarterly magazine, Arthritis Update. It accompanies an article on Patricia's personal journey with arthritis, titled "Losing and Winning". The photo is captioned: "Mrs. Patricia Papadopolous, volunteer telephone counsellor, on the job." The photo also appears on 11 of the 1991 Annual Report with the caption: "Mrs. Patricia Papadopoulos, volunteer telephone counsellor, is the recipient of this year's Margaret Strang Award for outstanding service to the Foundation."Black and white photo of a woman sitting at a desk with a telephone, a desk calender, and other miscellaneous items. She is holding open an information booklet while holding the telephone receiver to her ear. There are typed pieces of paper stuck on the wall next to and facing her, and various leaflets, brochures and other paperwork in some small pigeonholes on the wall. There is a large noticeboard on the wall, above the pigeonholes.[Handwritten in thick black pencil] 11/78% ["78%" has been circled] [On a yellow sticky note, handwritten in black ink] Patricia Papadopolous Telephone Information Service Volunteer 1986arthritis victoria, av, arthritis foundation of victoria, afv, patricia papadopolous, telephone counsellor, referral services, information services, member services, multilingual, culturally and linguistically diverse, cald, 1986, margaret strong award, 1991

In March 1983, visiting Canadian physiotherapist, Barbara Stokes, conducted a seminar for physiotherapists at the Rheumatism and Arthritis Association of Victoria's (RAAV) premises at Action House. At the time, Barbara Stokes was a senior physiotherapist at the Ottawa Arthritis Society. The seminar garnered great interest, with over sixty physiotherapists from as far Nhill in the northwest of Victoria and Morwell in the south of the state attending. Some attendees also hailed from interstate. The event also helped to highlight the important role of RAAV in the community. In this photo, Patricia Papadopolous (left) and Dot Mortensen (right) are having a chat during the event.COL photo of two women chatting as they sit on two vinyl chairs in front of a window. There are four orange vinyl chairs in total.[Stamped across the centre of the photo, a repetitive pattern of text within a logo, all in red ink] PROCESSED BY Kodak MAR 83 M [In black ink] STOKES, Barbara. Barbara Stokes' Evening. September, 1983. [On a yellow sticky note, in black ink] Patricia Papadopolous and Dot Mortensen 1983rheumatism and arthritis association of victoria, raav, barbara stokes, physiotherapist, canadian, seminar, action house, ottawa arthritis society, patricia papadopolous, dot mortensen, 1983

The Arthritis Foundation of Victoria (AFV) recognised the need to make its services accessible to a broad section of the community. As a telephone counsellor for the AFV, multi-lingual volunteers such as Patricia Papadopoulos made it possible for the Foundation to offer referral and information services in languages other than English. This photo depicts Patricia at the AFV's headquarters, ready to answer incoming calls from members.Black and white photo of a woman sitting at a desk with a telephone, various brochures, and other printed materials around her, both on the desk and on the walls. She is facing the camera, with a printed information booklet in her hand.[On a yellow sticky note, handwritten in pencil] T. counsellor Mrs Patricia Papadopoulos Arth Update '87- 91 Junearthritis victoria, av, arthritis foundation of victoria, afv, patricia papadopolous, telephone counsellor, referral services, information services, member services, multilingual, culturally and linguistically diverse, cald, 1986