Document or book - 41 pages, clear plastic cover, black card cover, black comb binding, titled "Tram Attendants Unit - General Operational Manual and Procedures 2041"", providing training information to Customer Service Employees, or Tram Attendants or CSE's on duties, reporting, instructions, police assistance, behaviour, tickets, conduct. Includes a detailed table of contents which has been scanned.trams, tramways, yarra trams, training, customer service employees, cse, tram attendants, passengers, tram stops

Business card - printed for Tram Attendants of M>Tram, with M>tram logos and address and phone number. Was based at 4 Gertrude St Fitzroy. M>Tram part of the National Express group and has the Moving Melbourne under the M> logo.trams, tramways, m>tram, stationery, fitzroy, logos, tram attendants

Two issues of a short-lived newsletter issued by Yarra Trams in 2004, to its Tram Attendants, giving staff feedback, tram priority program (Clarendon St South Melbourne hook turns), Neil Mitchell 3AW, Revenue Protection, Luna Park, Essendon depot, Eastern Road Operations Centre, tickets, RMIT Bundoora RMIT Travel Pass and personal notes.Yields information about the tram attendants and revenue protection officers.Set of two four A4 page newsletters part colour.tramways, operations, newsletter, tram attendants, revenue protection, luna park, eroc

Document or book - 16 pages, clear plastic cover, black card cover, black comb binding, titled "Get on Board - The safe and efficient movement of trams", providing training information to Customer Service Employees, or Tram Attendants or CSE's on procedures for passengers boarding and un boarding trams, customer relations, and a script for Federation Square. Includes recommended hand signals to drivers. Two copies held.trams, tramways, yarra trams, training, customer service employees, cse, tram attendants, passengers, tram stops

Used by Customer Service Employees (CSEs), or tram attendants, working for M>Tram.Accessory belonging to a now-superceded transit operator (since 2004). Likely well-used by attendant staff of said operator.Black fabric bag with the M>Tram logo stitched on one side. On the adjustable strap is an additional bag with Velcro adhesive, plus a adjustable plastic padding.public transport, m>tram, trams, staff

Instruction book - Marbig folder, blue back, clear plastic folder with binding clip, 13 A4 pages, titled "M Tram Combino Customer Service Briefing Manual" outlining information for tram attendants and other staff - a summary of the tram. Has a table of contents - giving an overview of the tram, interior, braking, door control, wheelchair, emergency, timer circuits, passenger information system, emergency procedures and frequently asked questions. Dated 21/11/2002.trams, tramways, m>tram, instructions, combino, training, national express

Ten issues of a short-lived weekly newsletter issued by Yarra Trams in 2004, to its staff at the time of the absorption of M>Tram into the Yarra Trams franchise. All issues have both logos on the bottom right hand corner. 1 - 19/2/2004 - two page - welcoming the M>Tram team transition news - Hubert Guyot CEO 2 - 26/2 - two page, tram priority, update, HR team activities 3 - 4/3 - uniforms and business name 4 - 11/3 - four pages - a Q&A about the merger and an organization chart. 5 - 18/3 - two pages - setting up EROC, Employee feedback 6 - 25/3 - four pages - safety and Q&A 7 - 2/4 - four pages - Carnivale, Depot Marketing Coordinators, 8 - 8/4 - two pages - staffing, tram attendants, revenue protection staff, fare evasion 9 - 15/4 - Melbourne all over, completion of merger for 18/4 10 - 22/4 - A3 report on family day - Carnivale, staff training and Melbourne All over promotion. Issue 10 notes that the newsletter name changes to "Yarra Connections"Yields information about the merger of Yarra Trams and National Express M>TramSet of ten newsletters A4 finished size.tramways, operations, newsletter, eroc, m>tram, yarra trams, merger

Set of eight magazines printed in the style of a set issue in June 2006 (see Reg Item 1157). .1 - Malvern Depot - 8 pages - with a group photo in front of the depot on the front cover - article on 30 years service of Steve Olsen, Depot Marketing Staff, Tram attendants, new from Brunswick, Public Transport Cricket association, OHS and other notes. .2 - Essendon Depot - Christmas at the depot, Commonwealth Games, Think Tram, and the dog who took a tram ride. .3 - Brunswick depot - Sept. 2005 - departure of Hubert Guyot (CEO), depot works, table tennis, OH& S .4 - East Preston Depot - Sept. 2005 - departure of Hubert Guyot (CEO), message from Manager and Depot Administrator, environmental aspects, table tennis, has photos of lots of staff but no surnames. .5 - Essendon Depot - September 2005 - departure of Hubert Guyot (CEO) - various items and thanks from Lennie Bates. .6 - Malvern Depot - September 2005 - departure of Hubert Guyot (CEO) - some items from above newsletters. .7 - Malvern Depot - March 2006 - Melbourne Uni terminus works started, East Preston going green, Hugh Waldron leaves Malvern for South bank, and tennis report. .8 - Malvern Depot - September 2006 - 100 years of electric trams, late night services, tram photo competition and interview with Hugues Deleu, Ticketing Systems Manager.trams, tramways, yarra trams, malvern depot, essendon depot, brunswick depot, dogs, sports, cricket

Set of 15 issues of Yarra Trams Magazine "Tramlines" All folded A3 unless noted otherwise. 1 - Issue 1 - August 2004 - staff event, message from CEO Hubert Guyot, new control centre, route 96, Olympic torch relay, tram 431, new livery, meet Johnpaul tram attendant. .1A - Issue 2 - December 2004 - customer satisfaction, tram attendants, remembrance day, CEO message, new routes, Camberwell depot, staff profile and tramways band. .2 - issue 3 - May 2005 - Fleet operations control centre opens, (photo), Balaclava Junction upgrade, grand union, Melbourne Uni superstop, fund raising. .3 - issue 4 - August 2005 - Congratulations to Lenny Bates 50, departure of Hubert, route 75 extended to Vermont South, fare evasion, trackwork and Superstops in Flinders St and Bourke St, East Preston Depot and think tram project. .4 - Issue 5 - December 2005 - folded A3 sheet, plain paper, colour photos - with articles on congestion, advertising campaign success re fare evaders, new platform stops in Flinders St, Network improvements and getting ready for the 2006 Commonwealth games featuring a cartoon poster of a tram in a race (see Reg item 1235 for the actual poster). Has a message from Dennis Cliche - new CEO. .5 - Issue 6 - May 2006 - folded A2 sheet, gloss paper, items re Commonwealth games, Karachi W-11 tram, Remembrance day, network improvements, Grand Prix, good Friday appeal, and the forthcoming centenary celebrations. Centre page spread has a large number of photos of staff during the Commonwealth Games. .6 - Issue 7 - October 2006 - folded A2 sheet, gloss paper, colour photos of the Centenary Art Tram (5006), Myki, network improvements, memories of 1906, Luna Party Tram (1011) with centre page spread of a photo of 5006 outside Luna Park, and the various tram images featured on the tramcar. See also Reg Item 864 for details of the making of the art work. .7 - Issue 8 - December 2006 - folded A3 sheet, gloss paper, colour photos of the "Tram It 2006" event, light rail, TramTracker being launched, Essendon, Centenary celebrations and "for the love of trams". .8 - Issue 9 - May 2007 - six pages - traffic condition, green depots, Joyce Barry, plaque at Brunswick Depot, fund raising, platform stops, trackwork, TramTracker, Police tram. .9 - Issue 10 - September 2007 - MSO tram, students travels, Transport Challenge 2007, website, TramTracker by SMS. .10 - Issue 11 - Melbourne trams a heritage icon, fund raising, TramTracker, cable tram tracks in Abbotsford St, route 86 to the Waterfront City Docklands, hailing trams. 11 - Issue 12 - Mulhouse tram, Bumblebee, on the docks, fundraising, St Kilda Road upgrades, TramTracker. .12 - Issue 13 - Bumblebee C2 class trams, traffic congestion, wind power tram, Flinders St trackwork. .13 - Issue 14 - Silver Paralympians on tram, green wind powered trams. .14 - Issue 15 - TramTracker Jake, film festival, Public Transport Ombudsman - Simon Cohen, Operations Centre, .15 - Issue 16 - 6 pages - tram performance, TramTracker at tram stops and iPhones, Mike Talks, Myki. All have the Yarra Trams logo on the front cover.trams, tramways, yarra trams, tickets, commonwealth games, flinders st, grand prix, karachi w-11 tram, construction, luna park, essendon depot, centenary, tramtracker, olympic games, control centre, balaclava junction, trackwork, grand union, melbourne university, superstops, vermont south, route 75, flinders st, bourke st, brunswick depot, cable trams, docklands, mulhouse, c2 class, flinders st, environment, ombudsman, myki, tramways band

BHS CollectionBlack and white photographic copy, 2 Horsedrawn carriages at tram stop at Charring Cross. Lyric theatre shown top right. Original taken after 1913. Two horse drawn cabs with attendants. Small building. Advertising in background plume Motor Spirit.person, individual, basil miller

Administrative record - "Superintendent of cable running sheds daily return" for MMTB dated 21/2/1938 - form 21A of 11/37. Give details of the weather, traffic conditions, depot tram cars - cars and dummies, and their availability. Lists 2 cars taken out of service - issues or accidents. Would have been compiled from individual depot reports. The rear of the sheet has been used to prepare a report by K L Mackenzie on applicants for the Compressed Gas Plant attendant at Clifton Hill depot. The Compressed Gas plant was part of the equipment installed to provide gas for the buses during the early stage of the Second World War. Names listed are: Hence, Wrigly, Maynard, Fay, Coates, Stephens, Lyons, Langton, and C J M Campbell. See item 7521, 7517 and 7518 for similar reports. Yields information the mmtb cable tram allocation and events at cable tram running sheds - 1938.Completed preprinted quarto form with typed information with hand writing on rear.tramways, trams, mmtb, depots, daily reports, cable trams, clifton hill, compressed gas, buses

Administrative record - "Superintendent electric running sheds' daily return" for MMTB dated 4/5/1925 - form 71. Give details of the weather, traffic conditions, depot tram cars - bogie and single truckers Lists 1 car taken out of service - defective or accidents, provides detail of the status of fire services at depots, and watchmen's tell tales. Would have been compiled from individual depot reports. The rear of the sheet has been used to prepare a report by K L Mackenzie on applicants for the Compressed Gas Plant attendant at Clifton Hill depot. The Compressed Gas plant was part of the equipment installed to provide gas for the buses during the early stage of the Second World War. Names listed are: Hence, Wrigly, Maynard, Fay, Coates, Stephens, Lyons, and Langton. See item 7521, 7516 and 7518 for similar reports. Yields information the mmtb cable tram allocation and events at electric tram running sheds - 1925 and the compressed gas system attendants.Completed preprinted foolscap form with typed information and hand writing on the rear.tramways, trams, mmtb, depots, daily reports, cable trams, clifton hill, compressed gas, buses

Typed memorandum on MMTB Letterhead, "Memo for Chairman - re Mr Coffey", by H. S Dix Chief Manager and Engineer, regarding a Mr. Coffey, a substation foreman? at Malvern Depot, refused duty in order to support the attendants who appear to have been on strike. Mr Dix convinced him he was wrong.trams, tramways, employees, pmtt, mmtb, malvern depot, substation