Historical information
Swanston Trams Team talk hand out notes - Oct. 2000, looking at performance for August and September, customer feedback, new timetables (of 1994), tram attendants and their roles, improving performance, branding, and new brand logos - introducing M>Tram, and M>Train. Was part of the National Express Group at the time.
Significance
Demonstrates Swanston Tram's team talk and methods of the time.
Physical description
Set of 9 A4 printed sheets - was stapled in top left hand corner.