Summary
Museums have moved from a product to a marketing focus within the last ten years. This has entailed a painful reorientation of approaches to understanding visitors as 'customers'; new ways of fundraising and sponsorship as government funding decreases; and grappling with using the internet for marketing. This book brings the latest in marketing and thinking to bear on the museum sector taking into account both commercial issues and social missions it involves. carefully structured to be highly accessible the book offers.
