Physical description

Folder - colour printed with various documents, part of the "The KDR Yarra Trams Employee Roadshow Program", Keolis Downer - EDI, when they took over Yarra Trams in November 2009. Has 9 separate fact A4 sheets and one folded pamphlet "Think like a passenger"

Fact Sheets for:

1. Employee Roadshow program - gives dates.

2. KDR and Yarra Trams

3. Enhancing Performance

4 Delivering for Passengers

5. Customer Service

6. Find your way

7. Yarra Trams Employees

8. A new approach

9. Brand Re-fresh



The "Think like a passenger" is a folded DL pamphlet, giving information about KDR and the work they planned to do the tram fleet. Has a message from Michel Masson, the CEO of Yarra Trams on the rear.