Document - Report, Yarra Trams, "100 years of electric trams in Melbourne", 2005 - 2006

Physical description

Set of two presentations or printout of a PowerPoint presentation, 6 slides per sheet and two position descriptions.



.1 - Three page report (part of a larger report - page 9 to 11) results of a survey of various routes, KPI's - surveys, customer feedback, and incidents, service delivery.



.2 - four page report about the Love Your Trams campaign presented by Flash Group, the objective, concept, the message, graffiti reduction and messages from passengers and staff.



.3 - Two page Yarra Tram position description for Customer Relations and Marketing Officer, Camberwell.



.4 - ditto for Customer Relations Assistant Camberwell.

Inscriptions & markings

On top of each document are notes in blue ink.

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