Physical description
Instruction or Training Manual - 70 A4 pages, with clear plastic front cover blue card rear cover, black comb bound, titled "Tram Conductors Training Manual" with an image of a B class tram on the cover . Prepared by Met Tram Training 28.10.1996. Lists PTC and Met Tram Mission statements, competencies, with an index on page 8.
Gives introduction, customer services, safety, ticket, procedures for W class and "Modern" trams, AVM, depot procedures, policies, health, abbreviations, acronyms and jargon.