Physical description

Report or information document - 8 page, special size document, full colour centre stapled titled "Employee Updated - Franchise renegotiation 2017 - 2027", outlining the passenger service standards being proposed as part of the negotiations known as MR4 - Metropolitan Rail (MR) contract, the 4th version, to run to 2024 with an option to extend to 2027.



Has a photo of the CEO Nicolas Gindt. Gives details of Yarra Trams and Keolis Downer. Details the objectives, timeline and how performance will be measured for operations, passenger experience and asset management.



Full document scanned.