"Making the Customer No. 1"
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Please acknowledge the item’s source, creator and title (where known)
Have a question? Contact Melbourne Tram Museum
Can you reuse this media without permission? No (with exceptions, see below)
All rights reserved
This media item is licensed under "All rights reserved". You cannot share (i.e. copy, distribute, transmit) or rework (i.e. alter, transform, build upon) this item, or use it for commercial purposes without the permission of the copyright owner. However, an exception can be made if your intended use meets the "fair dealing" criteria. Uses that meet this criteria include research or study; criticism or review; parody or satire; reporting news; enabling a person with a disability to access material; or professional advice by a lawyer, patent attorney, or trademark attorney.
Please acknowledge the item’s source, creator and title (where known)
Have a question? Contact Melbourne Tram Museum
Instruction or book - 16 pages, centre stapled titled "Making the Customer No. 1" customer services guide for PTC staff, mainly rail, with a introduction by David Davies, about providing information, keeping stations clean, displays, personal presentation and appearance.
