Historical information
Frank J. Every business was Every's Newsagency, corner of Kilian's Walk, Bendigo.
Physical description
Two page carbon copy of letter. Letterhead on top left hand corner : 'Frank J. Every's Bendigo, Book and Stationery Centre and Modern Lending Library'. Letter content addresses instructions to employees regarding courtesy, honesty, service, appearance and economy. Examples: economy 'wrap your parcels neatly, using the size paper that will best do the job' and courtesy ' let commonsense and discretion guide you at all times in the remarks you address to customers'.