From the collection of Melbourne Tram Museum

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Pamphlet - Swanston Trams to M>Tram - set of 4, Swanston Trams, Customer Charter, 2000

Officially become M>Tram & M>Train

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All rights reserved

This media item is licensed under "All rights reserved". You cannot share (i.e. copy, distribute, transmit) or rework (i.e. alter, transform, build upon) this item, or use it for commercial purposes without the permission of the copyright owner. However, an exception can be made if your intended use meets the "fair dealing" criteria. Uses that meet this criteria include research or study; criticism or review; parody or satire; reporting news; enabling a person with a disability to access material; or professional advice by a lawyer, patent attorney, or trademark attorney.

Attribution

Please acknowledge the item’s source, creator and title (where known)

Have a question? Contact Melbourne Tram Museum
"Customer Service Charter"

Reuse this media

Can you reuse this media without permission? No (with exceptions, see below)

Conditions of use

All rights reserved

This media item is licensed under "All rights reserved". You cannot share (i.e. copy, distribute, transmit) or rework (i.e. alter, transform, build upon) this item, or use it for commercial purposes without the permission of the copyright owner. However, an exception can be made if your intended use meets the "fair dealing" criteria. Uses that meet this criteria include research or study; criticism or review; parody or satire; reporting news; enabling a person with a disability to access material; or professional advice by a lawyer, patent attorney, or trademark attorney.

Attribution

Please acknowledge the item’s source, creator and title (where known)

Have a question? Contact Melbourne Tram Museum
"Transport is our business"

Reuse this media

Can you reuse this media without permission? No (with exceptions, see below)

Conditions of use

All rights reserved

This media item is licensed under "All rights reserved". You cannot share (i.e. copy, distribute, transmit) or rework (i.e. alter, transform, build upon) this item, or use it for commercial purposes without the permission of the copyright owner. However, an exception can be made if your intended use meets the "fair dealing" criteria. Uses that meet this criteria include research or study; criticism or review; parody or satire; reporting news; enabling a person with a disability to access material; or professional advice by a lawyer, patent attorney, or trademark attorney.

Attribution

Please acknowledge the item’s source, creator and title (where known)

Have a question? Contact Melbourne Tram Museum
"Transport is our business"

Reuse this media

Can you reuse this media without permission? No (with exceptions, see below)

Conditions of use

All rights reserved

This media item is licensed under "All rights reserved". You cannot share (i.e. copy, distribute, transmit) or rework (i.e. alter, transform, build upon) this item, or use it for commercial purposes without the permission of the copyright owner. However, an exception can be made if your intended use meets the "fair dealing" criteria. Uses that meet this criteria include research or study; criticism or review; parody or satire; reporting news; enabling a person with a disability to access material; or professional advice by a lawyer, patent attorney, or trademark attorney.

Attribution

Please acknowledge the item’s source, creator and title (where known)

Have a question? Contact Melbourne Tram Museum

Historical information

Set of four items concerning Swanston Trams and the move to M>Tram
1 - "Officially become M>Tram & M>Train" - for 1/10/2000 - see reference. Issued to staff regarding uniforms.
2 - "Customer Service Charter" - Swanston Trams - April 2000
3 - "Transport is our business" - Swanston Trams - 2000
4 - "Comments" and compensation code.

Significance

Yields information about Swanston Trams customer documents and required relationships.

Physical description

Document - 3 x A5 and 1 special size

Subjects

References

Swanston Trams and M>Tram

Identifier

8694

Date made

2000

Producer

Swanston Trams

Production methods

print

Materials

Paper

Measurements

Length: 210 millimetres, Width: 100 millimetres

Cite this page

Victorian Collections

https://victoriancollections.net.au/items/6853b855ad73480cc619d361

Accessed 20 June 2025

This record was last updated 6 hours ago

Completeness

If you want to ask a question, or you know something about this item, contact the collector

Melbourne Tram Museum : Website Email

See the Valuations page for information on historical item valuation.