1104.1 - pamphlet - DL size five fold, full colour titled "Customer Service Charter", looking at Yarra Trams vision, performance standards, statistics, fares, ticket checking, compensation code, safety and security, planning, carriage of items, customer service and with a network map, showing the Yarra Trams (excluding M.Tram) lines. Notes the franchise date of Yarra Trams and that the aims were for service levels to 2001. 1104.2 - 28 page DL size booklet, centre staples, full colour titled "Customer Service Charter" - similar contents to above, with notes on safety and security, accessibility, staff conduct etc. Dated June 2005. 1104.3 - 36 page DL size booklet, centre staples, full colour titled "Customer Service Charter" - similar contents to above, with notes on safety and security, accessibility, staff conduct etc. Dated May 2007. Includes a table of contents - see image i2. 1104.4 - as for .3, dated Feb. 2008 Two copies of each held except 1104.4.trams, tramways, yarra trams, public transport, customer charter

.1 - Book - 28 page full colour book, centre stapled, with cut out on the front page, with Yarra Trams logo, titled "Think Like a Passenger - The Yarra Trams brand guide". Provides many photos of Melbourne, leaves, trams, (B 2026 ) brandmarks, fleet upgrade, tram livery proposals and contact details. .2 - Pamphlet - DL size, 3 fold printed in full colour on white gloss paper, titled "Think Like a Passenger - your new look Yarra Trams", provides information on KDR's approach, brand and tram refresh, and information from Keolis Downer EDI rail and a message from Yarra Tram's CEO Michel Masson. Has KDR and Yarra Trams logos. Two copies held. Yarra Trams (KDR) took over from the Transdev franchise in Nov. 2009.trams, tramways, yarra trams, kdr, livery, logos, tramcars, information, tram 2026

Compact Diskette with video (DVD), titled "Melbourne all over", Yarra Trams promotion video, first made in 2004 and then revised August 2006. Has copy right to "Metrolink Victoria". Length 10mins 15 secs. Has intro from announcer Alan Pearson. Has a printed image on the DVD itself and contained within a clear front, black plastic base CD case. Features the use of low floor trams, Melbourne's city attributes, the tram system, public transport, how the city works with the trams, some spoken words from Peter Batchelor, Minster for Transport, images of views of the C class being offloaded from the ship. Explains the relationship between Transdev and Transfield Services, the franchise arrangement, passenger growth, many views of the C class operating. Dennis Cliche speaking about the Think Tram project, Eastern Roads Operations Centre (EROC). Clip from 7 news about the launch of the C class trams. short clips with Steve McEvoy, Rod Beet, Chris Bela Anthony Nichols - disability consultant of Yarra Trams. .1, original version, in shaped case. Added 28-8-2017.trams, tramways, yarra trams, melbourne, public transport, the met, c class, route 109, superstops, events

Set of six documents contained within a card board folder marked "Tram 109 Project" issued at the time of the opening of the tramway. .1 - folded cardboard folder, with 109, State Government, Yarra Trams and VicRoads logos. .2 - pamphlet - fold out - 5 x 2 sections with map of the extension, location of tram stop either kerb or Superstops, notes on the extension and method of track construction - two copies held. .3 - foldout - 4 section - pocket map of stops and service frequencies. .4 - media release for the opening of the line - dated 2/5/2003 - two pages stapled in top left hand corner - two copies held. .5 - folded A3 sheet - printed single side - colour competition for the opening of the tramway, closing 28/4/15 and welcoming people to the opening celebrations. .6 - Colour book - 12 pages + card covers titled "The adventures of Tram 109" with the Alstom and Yarra Tram logos, cartoons or illustrations by Warwick Hook.trams, tramways, yarra trams, route 109, box hill, mont albert, superstops, tram stops, opening, colouring book

Brown cloth covered bound book, 124 pages, plus printed end sheets used in covers, titled "MMTB Electric Tramways and Motor Omnibuses Sections and Fares", dated September 1958, authorised by B. H. Misson Traffic Manger. Book consists of four sections, bound with sewn cloth binding on the outside with glued white paper end covers. September 1958, Details the various section stages and fares for each tram and bus route, General instructions, concession fares and has photos or drawings of the various special tickets, eg passes or prepaid tickets. Copy 1 - page 40 correction has been glued in upside down as has been "28 Change" on page 123. Copy 2 - page 40 - fares corrected by hand, "28 Change" glue in correctly. Copy 3 - page 40 - glued in correctly, but no "28 Change" part - has been used.trams, tramways, tickets, fares, sections, passes

Magazine - 28 pages, centre stapled, A4, titled "The Tramway Record - Vol 54, No. 1 March 1989", published by the ATMOEA, with the cover image of full tram on the Sydney Road tram and Upfield line. Has items about the conversion of the Upfield line, written by John Edwards of Brunswick Depot. Also a history of the May Day celebrations.trams, tramways, unions, safety, brunswick depot, disputes, atmoea, upfield

Set of 11 reports - A4 full colour centre stapled titled "Track Record", giving performance reports on Victoria's Train and Tram services for Swanston Trams, Yarra Trams, Bayside Trains, Connex Trains and V/line passenger. Each report has a table of contents with introduction by the Minister - Peter Batchelor Report look at punctuality and reliability, payments to and from franchises and customer satisfaction. All have a feedback tear out form. .1 - No. 7 - April to June 2001 - 36 pages .2 - 8 - July to September 2001 - 28 pages .3 - 9 - October to December 2001 - 24 pages .4 - 10 - January to March 2002 - 24 pages .5 - 11 - April to June 2002 - 28 pages .6 - 12 - July to September 2002 - 24 pages .7 - 13 - October - December 2002 - 24 pages .8 - 14 - January - March 2003 - 24 pages .9 - 15 - April - June 2003 - 48 pages 10 - 16 - July - September 2003 - 28 pages .11 - 17 - October - December 2003 - 32 pages This series continued to be published until about 2019 and was available on the PTV website. Other issues were seen for down load on sites such as https://www.yumpu.com/en/document/view/24433588/track-record-public-transport-victoria The last printed version appears to be No. 74, Jan - Mar 2018. It then went to a digital platform that at the time of this update 15/1/2020, stops at Jan - March 2019. See Reg Item 2833 for issues 1 to 6trams, tramways, public transport, franchising, ptc, privatisation, passengers, minister for transport, timetables, swanston trams, yarra trams, connex

Black and White photograph, laser printed from a digital image onto A4 page of E class 6001, being transported to Preston Workshops when new. Photo reproduced from the Vicsig,net website, 28/6/2013, photo by Liam Davies. Link reference - accessed 24/1/2021 - https://vicsig.net/index.php?page=trams&section=rollingstock&class=&number=6001Has "E-Class 6001" in ink along the bottom edge.trams, tramways, e class, new trams, delivery of tramcars, tram 6001

Pamphlet - 3 fold DL - titled "The Melbourne Pageant - January 21 - 28 1980 - Salute to Australia, Cavalcade of Transport" advertising the planned events and dates with a map. Has name of Neil McPhee - chairman of Melbourne Pageant Committee Two copies held.trams, tramways, australia day, mmtb, melbourne, tramcars, pageant, melbourne pageant

Set of four newspaper clippings regarding the Transport Pageant including photos of the events. .1 - The Age, 29-1-1980 - The Pubic transport Mess - "Rail loop may turn cash tide" with a graph of train and tram passengers per year, loss of passengers. Includes a photo of the TMSV horse tram and Ballarat 40 with a note that it had broken down. Written by Gerry Carman as Transport Reporter. .2 - The Sun, 29-1-1980 - "A tram link to history" featuring a photo of Alison Mercer patting the TMSV horse tram horse - Blossom. .3 - The Herald 28-1-1980 - "Remember when" with a photo of people enjoying a model Puffing Billy locomotive and Ethel Smith patting Blossom. .4 - The Sun 21-1-1980 - detailing the event programme - see also Reg Item 5573.trams, tramways, australia day, mmtb, melbourne, tramcars, pageant, melbourne pageant, public transport, passengers, tmsv, btps

Personal papers - set of 9 copies of pages downloaded from the Wikipedia pages all accessed 6/7/2006 of use in the provision of information to "Tickets Please". Shows what information was available at the time. Most sheets have been stapled. Comprises: 1 - National Bus Company (2006) - 2 sheets 2 - Ventura Bus Lines - 4 sheets 3 - Skybus Metcards - 2 sheets 4 - Melbourne’s Tram History - 4 sheets 5 - Melbourne’s cable trams - 2 sheets 6 - 100 years of electric trams - photo gallery - 2 sheets 7 - Yarra Trams - trams in the war years - 2 sheets 8 - The history of Yarra Trams - 1 sheet 9 - A Century of electric trams in Melbourne - multiple sheets ex Yarra Trams website. - listed by decade - 28 sheets.trams, tramways, centenaries, 100 years of electric trams, buses, metcard

Personal papers - set of papers and notes collected at the launch of the City Circle service on 28-4-1994 by the donor. Excludes the two badges - see Reg Item 665. 1 - City launch pamphlet with a Souvenir ticket attached. The pamphlets lists prizes and discounts from various businesses in the city. 2 - City Circle pamphlet - duplicate of Reg Item 2993 3 - two copies of newspaper cutting from the Age 28-4-1994. 4 - Name badge for "Maxwell Hayes" with the City Circle logo. 5 - Agenda 21, Better Cities and PTC logos on a cut out card - the project sponsors and images that appeared on the back of the ticket. 6 - hand written notes about the City Circle service.trams, tramways, tickets, city circle, launch, melbourne

Set of 20 photocopied lists, titled "MMTB Engineering Department - Workshops and Running sheds Branch - Allocation of Tramcars", listing allocation of tramcars to various depots, workshops, storage and disposal. Packet 1 1 - 16/6/1928 - 2 pages 2 - 9/6/1934 - 2 pages 3 - 30/6/1938 - 2 pages 4 - 12/3/1948 (?) - 2 pages 5 - 1/2/1949 - 4 pages 6 - 16/7/1949 - 2 pages 7 - 28/1/1950 - 2 pages 8 - 24/3/1951 - 2 pages Packet 2 9 - 24/1/1953 - 3 pages (one poor copy) 10 - 23/1/1954 - 2 pages 11 - 30/8/1958 - 2 pages 12 - 17/1/1959 - 2 pages 13 - 1/1961 - 2 pages 14 - 1/1962 - 2 pages 15 - 7/1963 - 2 pages 16 - 1/1964 - 2 pages 17 - 1/1965 - 2 pages 18 - 3/1965 - 2 pages Packet 3 10 - 1/1965 - 2 pages 11 - 1/1967 - 2 pages 12 - 1/1969 - 2 pages 13 - 1/1970 - 2 pages 14 - 1/1971 - 2 pages 15 - 1/1/1977 - 3 pages 16 - 1/7/1977 - 3 pages Packet 4 17 - 1/7/1978 - 2 pages 18 - 1/7/1979 - 4 pages 19 - 1/7/1980 - 4 pages 20 - 1/7/1985 - 7 pages - MTA header.trams, tramways, tramcars, mmtb, lists, depots, depot allocation

Report - Foolscap - approx. 144 pages, bound with sewn sections in a volume with hard covers with red cloth spine, titled "Australian & New Zealand Tramways Conference - Engineering Conference Melbourne - May 1954". Has an index - see htd5643i2.pdf Conference - Monday 24/5/1954 to Friday 28/5/1954. Transcript of the conference, opened by Mr Risson. Had attendees from Adelaide, Brisbane, Hobart, Melbourne, Perth and Sydney. Lists the attendees, mainly the Chief Engineers. Programme looked at both trams, buses, new developments, inspections, buildings and Perway (track) and research.trams, tramways, conferences, mmtb, chief engineer, tramways, buses, trackwork, trolley wheels, bearings

Set of 39 MMTB Tram timetables, 2 fold sheets, , providing timetables for specific routes, route numbers, day of week giving information on tram times at departure time points, sections and fares, where applicable all night bus services. All signed by B. H. Misson, Traffic Manager. All sponsored by Kays Rent a Car and Motor Drome, 18-30 Mount Alexander Road, Flemington. The only one missing is Point Ormond. Not dated, based on fares - 1960 and possibly after Point Ormond had closed. .1 - Route 1, 21 - East Coburg - City .2 - Route 4, 4A, 4B - Carnegie - City .3 - Route 4D, 14 - East Malvern - City .4 - Route 5, 5A - Malvern Burke Road - City .5 - Route 6, 6A, 6B - Glen Iris - City .6 - Route 7, 7A, 7B, 7D - Camberwell - City .7 - Route 8, 8A - Toorak - City .8 - Route 9, 9A - Northcote via St Georges Road - City .9 - Route 9, 9B, 10, 12 - Sth Melbourne Beach, St Kilda Beach - City .10 - Route 10,11 - West Preston - City .11 - Route 15, 16 - St Kilda Beach - City .12 - Route 15, 22 - Moreland - City .13 - Route 18, 19, 20 - North Coburg - City .14 - Route 27, 28 - Hawthorn - Spencer St .15 - Route 42, 44, 45 - Mont Albert - City .16 - Route 48, 40, 41 - North Balwyn - Spencer St .17 - Route 49 - Essendon (Matthews Ave) - City .18 - Route 50, 54, 57, 58, 60 - West Maribyrnong - City .19 - Route 55, 56 - West Coburg - City .20 - Route 59 - Essendon Aerodrome - City .21 - Route 61, 62, 64, 65 - East Brighton - City .22 - Route 69 - Kew Cotham Road - St Kilda Beach .23 - Route 70, 71, 76 - Wattle Park - City .24 - Route 74, 75, 76 - Burwood - City .25 - Route 77, 80 - Prahran - City .26 - Route 78, 79 - North Richmond - Prahran .27 - Route 82 - Moonee Ponds - Footscray .28 - Williamstown Road - Footscray - Tram and bus .29 - Ballarat Road - Footscray - Tram and bus .30 - Russell St - - Footscray - Tram and bus .31 - East Brunswick - City .32 - Domain Road - City .33 - West Heidelberg - City .34 - Sunshine - City via Ballarat and Footscray Roads .35 - Sunshine - City via South and Dynon Roads .36 - Sunshine Park - City .37 - Garden City - City (Victoria St) .38 - Queens Bridge - Fisherman's Bend via Ingles St .39 - Queens Bridge - Fisherman's Bend via Lorimer St and Princes Bridge - Fisherman's Bend via Williamstown Rd.All have the route number in ink on the front cover - see image 5691i.jpg for standard cover.trams, tramways, mmtb, timetables, melbourne, fares, route 1, route 22, route 4, route 4a, route 4b, route 4d, route 14, route 5, route 5a, route 6, route 6a, route 6b, route 7, route 7a, route 7b, route 7d, route 8, route 8a, route 9, route 9a, route 9b, route 10, route 11, route 12, route 15, route 16, route 22, route 18, route 19, route 20, route 27, route 28, route 42, route 45, route 44, route 48, route 40, route 41, route 49, route 50, route 54, route 57, route 58, route 60, route 52, route 56, route 59, route 61, route 62, route 64, route 65, route 69, route 70, route 71, route 76, route 74, route 75, route 76, route 77, route 80, route 78, route 79, route 82, williamstown rd, ballarat rd, russell st, route 96, domain rd, west heidelberg, sunshine, garden city, queens bridge, fishermen's bend

Form - "MMTB Supplementary Running Journal" dated 24/2/1925 giving ticket numbers against specific ticket amounts signed by H Duchess No. 1178 of Prahran depot and Newspaper clippings glued to a sheet of drawing book cardboard sheet comprising: "The story of Coogee", "Veteran ship sunk outside heads", dated 29-7-28, former captains, "Safety of Both sides" featuring a Portsmouth UK double deck trams and a letter about Sunday morningtrams, tramways, cable trams, forms, tickets, prahran

Newspaper clippings from The Tramway Record, 5/9/1929 and 28/11/1929, titled "Our photograph Page" featuring photographs of: .1 - Rail grinder in Melbourne, a single truck tramcar (M class 186) outside Hanna St depot after a thunderstorm and a flooded street, Hanna St depot and Circular Quay Sydney .2 - Y 410, W2 329, tourist bus, and interiors photos. Published by the ATMOEADated in ink on .2trams, tramways, grinder, work trams, buses, y class, interiors, flooding, atmoea, m class, hanna st depot, south melbourne depot, tram 186, tram 410, tram 329

Newspaper clippings - cartoon - titled "Old Melbourne Passes" of the forthcoming closure of the Bridge Road tram route. featuring No. 1, with the destination of Exit. Dated 28-6-1927, published in The Herald.In ink along the bottom edge "in the Herald 28-6-27"trams, tramways, cable trams, closure, bridge road, richmond, last tram, tram 1

Document - "Prepaid Tickets" with 7 samples stapled along the bottom edge. Circular No. 3058, issued 28/7/1980 giving details of the tickets, costs, colours, where they could be purchased from and use.Yields information about the issuing of prepaid tickets by the MMTB.Document - single quarto sheet with two punched holes on left side and two tickets stapled to the sheet.tramways, mmtb, tickets, prepaid tickets

Lists provide information about the type of equipment fitted to W2 class trams 1 - "Trams fitted with D K (Dick Kerr model) controlleres - dated 15/7/1963 2 - "Class W2 cars with 28" dia wheels" - 11/7/1963 3 - "Roller Bearing trams" - listed by motor type, giving the number armatures for GE 288, BTM 265, MV 101 and MV 101 BR motors - These trams were fitted with roller bearings on their armatures = dated 14/10/64. Yields information about the equipment fitted to W2 class trams during the mid 1960sSet of lists - carbon copies on either foolscap or quarto paper.trams, tramways, tramcars, motors, wheels, armatures, dick kerr, w2 class

Administrative record - "Superintendent electric running sheds' daily return" for MMTB dated 28/2/1939 - form 3/312 of 1938. Give details of the weather, traffic conditions, depot tram cars - bogie and single truckers and the cars for the All Night services and their availability. Lists 5 cars taken out of service - defective or accidents, provides detail of status of fire services at depots, and watchmen's tell tales. Would have been compiled from individual depot reports. See item 7516, 7517 and 7518 for similar reports.Yields information the mmtb tram allocation and events at electric running sheds - 1939Completed preprinted foolscap form with type information.tramways, trams, mmtb, depots, daily reports

Administrative record - "Car and Bus Mileage" for 28 days ended 29th June 1940, lists each electric depot, cable, and bus for each bus route. Includes total to date. Signed by H Guice as Treasurer and Accountant.Yields information about the mmtb tram and bus mileages to June 1940, a few months before the cable system closed.Carbon copy typed foolscap sheet signed F Guicetramways, trams, mmtb, depots, mileages, buses, cable trams, statistics

Hawthorn Tramways Trust form No. 82, recording the oiling of the various components of tramcars over 28 day period. Has been marked up in pencil for changes to the layout, at the time of the takeover of the Trust by the MMTB and the formation of the Eastern System. Demonstrates an HTT tramcar maintenance form.Printed form on off white card - form No. 82tramways, htt, forms, tramcar maintenance, tramcar inspection

Article by Damon Johnston about Jeff Kennett and Melbourne's W class tram future including the development of a polity for their future. The reporter notes the lack of awareness for W class trams, compared to the general tram fleet, compares performance with Z class fleet. Quotes National Trust, PTUA and Charles Sowerwine of Melb. Uni urban historian. See item 7613 for the decision News Release.Yields information the formation of a policy regarding the W class in 1993 by Government.Newspaper clipping from Herald Sun 28/9/1993tramways, w class, national trust, tramcars

Colour postcard, H&B series, No. 6 of Collins St Melbourne looking west from near Exhibition St Has the Independent Church, Scots Church and Georges in the view along with the Town Hall. Tram has the destination of Spring St. Photo c1910Yields information about the view along Collins St from near Exhibition St.Postcard - colour with divided backIn pencil on rear "28/5/1987"trams, tramways, cable trams, collins st, scots church, independent church

Timetables - provides information on fare sections and a route map. 1 - Routes 1, 2 & 4 - South Melbourne - City - July 1984 2 - Route 1 & 21 - East Coburg - City August 1983 3 - Route 5 and 35 - Malvern Burke Road - July 1984 4 - Route 3 and 377 - East Malvern (Darling Road) and bus route on Sundays only - Jan. 1984 5 - Route 6, 36 and 7 - Glen Iris - July 1984 6 - Route 8 and 38 - Toorak - June 1984 7 - Route 9 and 14 - Northcote - June 1984 8 - Route 10 & 11, 13 - West Preston - May 1984 9 - Route 15 & 22 - Moreland - July 1983 10 - Route 15 & 16, 53 & 55 - St Kilda Beach - July 1983 11 - Route 19, 20 and 18 (MMTB) - North Coburg - Oct. 1982 12 - Route 42, 23, 44, 45 and 47 - Mont Albert - July 1984 13 - Route 48, 24, 40, 41 and 29 - North Balwyn - Nov. 1983 14 - Route 57, 357, 54, 60, 58 and 50 - West Maribyrnong - bus on Sundays - July 1984 15 - Route 64, 65, 62 and 61 - East Brighton - Jan. 1984 16 - Route 67, 37, and 66 - Carnegie - Jan. 1984 17 - route 70, 71 and 76 - Wattle Park - June 1984 18 - route 75, 74, 76 and 28 - East Burwood - JIan. 1984 19 - route 77, 78 and 79 - Prahran - North Richmond - July 1984 20 - route 82 and 223 - Footscray - Moonee Ponds and bus on Sundays and Saturdays - June 1984 21 - route 88, 14, 89 and 90 - East Preston - July 1983 22 - route 96, 95 and 97 - East Brunswick - July8 1984Yields information about Metropolitan Transit services during the mid 1980s.Set of 22 Metropolitan Transit tram timetables - multifold printed on yellow paper.timetable, metropolitan transit, the met, route 1, route 2, route 4, route 21, route 5, route 35, route 3, route 377, route 6, route 36, route 7, route 8, route 38, route 9, route 14, route 10, route 11, route 13, route 15, route 22, route 16, route 53, route 55, route 19, route 18, route 20, route 42, route 23, route 44, route 45, route 47, route 48, route 24, route 40, route 41, route 29, route 57, route 357, route 54, route 60, route 58, route 50, route 64, route 65, route 62, route 61, route 67, route 37, route 66, route 70, route 71, route 76, route 75, route 74, route 28, route 77, route 78, route 79, route 82, route 223, route 99, route 89, route 90, route 96, route 95, route 97

Newspaper clipping from The Age titled "Tram limit warning on Yarra Bridge". about structural issues with the Victoria St Richmond bridge. Notes the bridge was 127 years old at the time. VicRoads placed a tram restriction of one tram on the bridge at any one time, pending repairs. Has a photo of C class tram 3028, crossing the bridge, with scaffolding on one side. Item by Clay Lucas, photo by Joe Armao.Yields information about the Victoria St bridge, Kew and the need for repairs.Newspaper cutting from The Age, 28/7/2011tramways, bridges, victoria st, vicroads, repairs

Map of Melbourne's tramway system prepared for a German audience - as at 28-5-1992. Shows the track layout, crossovers, depots, route numbers, railway/tramway level crossings, terminus details, road names and a CBD insert. Prepared by P Sohns of Germany - dated 10-9-1992.Yields information Melbourne tramways and routes in 1992.Map - A2 sheet folded to A4.tramways, maps, melbourne, germany

Rose Series postcard No. P 1060, titled "Flinders St Railway station Melbourne," shows a W2 with white war time paint on the bumper bar crossing Swanston Street (Route 28?) with many cars and one horse-drawn cart in the view. On the est bound safety zone stop are several men in military uniforms. Note the eastbound safety zone stop on the east side of Swanston Street. Yields information about the intersection of Flinders and Swanston Sts.Postcard - printed real photograph with Rose Stereograph Co. name on the rear.Has been used as a part letter to Ken Magor.trams, tramways, w2 class, flinders st station, flinders st, swanston st, safety zones, world war ii, princes bridge station