As part of management standards to adhere to best practice, RVIB went through the certification process to receive ISO accreditation within its offices.1 certificate with signatures and stampCertificate reads "Certificate of Registration. Royal Victorian Institute for the Blind Limited, 557 St Kilda Road Melbourne, VIC 3004 Australia (refer to Schedule of Addresses dated March 20 2003 for additional certified sites) complies with the requirements of AS/NZS ISO 9001:2000 Quality Management Systems Requirements for the following capability: This registration covers the Quality Management System for the provision of case management, production, resources, and support services including education, course development and provision of training, rehabilitation, employment, technology, information and fundraising for people who are blind or vision impaired. The registration also includes the provision of commercial products and services through RVIB Enterprises." Signed: Alex Ezrakhovich, General Manager Certification. Certificate #: QEC12897. Issue Date: 1st April 2003. Certified Date: 29th December 1999. Expiry Date 19th March 2006.royal victorian institute for the blind, awards

The duplication of services between state based blindness and low vision agencies was not viable in the long term, with telecommunications and technology improving rapidly in the late 20th century. In 1999, a decision was made to merge the library and alternative production services of the RVIB and RBS, as a precursor to a possible larger merger in the future. Thus the National Information Library Service (NILS) was created. As part of establishing a new culture between staff who had retained their positions, a vision, mission and values statement was created under the new service name.1 digital imageNational Information Library Service Mission statement: NILS provides a recognised and specialised gateway through which people who are blind, vision impaired or who have a print disability access dynamic information and recreational reading. Vision: to enable unhindered access to knowledge, information and recreational reading for people who are blind, vision impaired or who have a print disability. Key strategic themes: Know our clients current and future needs and expectations. Explore opportunities for collaboration with other agencies, government and enterprises to source, organise and make available materials and resources of an acceptable quality. Optimise digital technology for the production and delivery of materials in an equitable, cost effective and timely way, identify opportunities for innovation by anticipating social and technological trends in the wider community. Enhance our internal capability. Establish and develop a positive and healthy NILS culture. Values: our values inform our policy, work practices, recruitment and service delivery ethic. Integrity - we are open and honest with all our stakeholders. Excellence - we strive to be superior in all we do. Innovation - we learn continuously in order to lead the way. Responsiveness - we actively listen to all our stakeholders. Equity - we focus on inclusiveness and participation for all our clients and staff. A joint venture between the Royal Victorian Institute for the Blind and the Royal Blind Society of New South Wales. royal blind society of new south wales, royal victorian institute for the blind, national information library service

In 1990 MAJ Bob Williams was the OC of Technical Development Cell. He won first prize for his entry ‘Innovations in Cartographic Communication’ in the individual category at the 2nd Australian Institute of Cartographers and BHP Engineering Technology Research and Development Awards. The award was announced at the 1990 Australian Cartographic Conference in Darwin where MAJ Williams presented his entry. At the time he had completed PhD studies at the Australian Defence Academy and was the first Survey Corps officer to complete studies at this advanced level. Also, in 1990 the Royal Australian Survey Corps’ meritorious achievements were formally recognised by the Senate of the Australian Parliament in a Notice of Motion on 31st of May 1990. The Royal Australian Survey Corps also featured in the issue of a commemorative stamped envelope issued by Australia Post. These achievements are covered in more detail in page 147 of Valerie Lovejoy’s book 'Mapmakers of Fortuna – A history of the Army Survey Regiment’ ISBN: 0-646-42120-4. This photograph of MAJ Bob Williams was taken in Technical Development Cell at the Army Survey Regiment, Fortuna, Bendigo in 1990. The black & white photograph was printed on photographic paper and is part of the Army Survey Regiment’s Collection. The photograph was scanned at 300 dpi. .1) - Photo, black & white, 1990. MAJ Bob Williams – Technology Award Recipient.1P – annotated in red pen ‘MAJ Williams Technology Awards’royal australian survey corps, rasvy, army survey regiment, army svy regt, fortuna, asr

Pictures taken at RVIB 201 High Street building of Assist, RVIB Enterprises and Training and Technology staff members for their badge identification.114 digital images of staff at RVIB Burwood, mostly in low resolutionroyal victorian institute for the blind, steve beashel, daryl barnett, phil boyd, geoff crawford, adrian smith, alan berginc, annie cooper, anton rich, chris maskell, david weatley, don hoy, ernie dos santos, frank bauer, gena kacowicz, geoff paterson, geoff ralph, glen petrie, greg slorach, greg washington, jim doherty, jimmy nason, john martin, john nettelbeck, karen hope, keith weller, ken mcdonald, lisa watson, martin stewart, jim pipczak, mary pipczak, michael royals, norm richards, norm shepherdson, peter krnel, ray dunn, ray xhaferi, richard pryztula, robert toseland, roger poulter, terry lord, alan kelly, alan fowler, andrea cook, andrew white, anita sun, barbara cameron, brett shelton, brian gear, bruce loring, chris edwards, christine harvie, dale moore, david horsfall, elisa moralis, faye baxter, glen hobby, glen morrow, jeremy childs, jeremy king, kate stephens, kathryn cooke, katy shuttleworth, ken baker, lloyd smith, margaret kelly, michael williams, michael doherty, natasha brake, neil gillies, neil mathieson, nick allan, ranmali ratnachandra, rhonda patman, rob glenowski, robyn mckenzie, rod stewart, sean tyrell, steve lock, stewart hose, terri cameron, thavee lees, thong nguyen, damien mccormack, elaine brock, vince september