In December 1999, Arthritis Victoria (AV) held a Christmas party for its Telephone Information Service (TIS) volunteers at its headquarters in Elsternwick. Depicted in this photo are Jean Copley, Joan Cotton, Ross McDonald and Glenda Schulman.Colour medium close up photo of four people sitting close together on some chairs in a room. Directly behind them, there is a large window with venetian blinds, with a view to some trees outside. Next to the window, there are some open bi-fold doors leading to an adjoining room with some tinsel hanging above a servery window.[Handwritten in black ink, in the top right corner] 17 [On a yellow sticky note, handwritten in blue ink] Jean Copley, Joan Cotton, Ross McDonald & Glenda Schulman [Handwritten in red/pink ink] Telephone Info n Service [Handwritten in blue ink] - Christmas break uparthritis victoria, av, arthritis foundation of victoria, afv, telephone information service, christmas party, jean copley, joan cotton, ross mcdonald, glenda schulman, member volunteers, 1999

The Arthritis Foundation of Victoria's Telephone Information Service (TIS) was staffed by volunteers, and provided information and referral services to members. In this photo, volunteer members, Glenda Schulman and Noel Smith, take calls in the TIS room at the AFV's headquarters in Elsternwick. This photo appears as part of a photo collage on the rear cover of the 1998 Annual Report. A similar photo appears on page 10 of the 2000 Annual Report, accompanying a report on "Telephone Services education".Colour photo of two people sitting at two desks (with bookshelves on top) along a wall. The woman (facing the camera) is wearing a telephone receiver headset and the man (with his back to the camera) is using a telephone receiver handset. The bookshelves contain brochures, folders, and other printed materials (booklets, etc). There is a window on the other wall, and next to it, some brochures in paper pockets taped to the wall.[Handwritten in blue ink, in the top right corner] Pic 9 [On a white label, handwritten in black ink] The TIS Room Glenda uses The headset Noel uses the handset. [On a yellow sticky note, stuck on top of the white label, handwritten in blue ink] Glenda Schulman Noel Smitharthritis foundation of victoria, afv, telephone information service, tis, glenda schulman, noel smith, telephone enquiries, volunteer members, c1997, c1998, annual report, 2000

The Arthritis Foundation of Victoria's Telephone Information Service (TIS) was staffed by volunteers, and provided information and referral services to members. In this photo, volunteer members, Glenda Schulman and Noel Smith, take calls in the TIS room at the AFV's headquarters in Elsternwick. This photo appears on page 9 of the Vol 13 Issue 03, Spring 2000 quarterly magazine of Arthritis Victoria (incorporating Osteoporosis Victoria). The photo accompanies an article titled "arthritis victoria's workplace". It is captioned: "The TIS Room Glenda uses the headset, Noel uses the handset."Colour photo of two people sitting at two desks (with bookshelves on top) along a wall. The woman (looking directly at the camera) is wearing a telephone receiver headset and the man (with his back to the camera) is using a telephone receiver handset. The bookshelves contain brochures, folders, and other printed materials (booklets, etc). There is a window on the other wall, and next to it, some brochures in paper pockets taped to the wall.[On a white label, handwritten in black ink] The TIS Room. Glenda uses the headset Noel uses the handset. [On the same label, handwritten in blue ink] 2 [circled] . 100%. [On a yellow sticky note, stuck on top of the white label, handwritten in blue ink] Glenda Schulman Noel Smitharthritis foundation of victoria, afv, telephone information service, tis, glenda schulman, noel smith, telephone enquiries, volunteer members, c1997, c1998, annual report, 2000