In March 1987, the Arthritis Foundation of Victoria held a Telephone Volunteers Training Course at the Arthritis Centre. This photo depicts course participants posing for a photo with the course coordinator, Chris Ross (rear).Colour photo of a group of women posing for a photo outside a brick building. Behind them, there are some blue and white retractable awnings at the top of the windows of the building, and a rose bush between the two windows.[On a yellow sticky note, handwritten in blue ink] Group of telephone volunteers Photographed during training March 1987arthritis victoria, av, arthritis foundation of victoria, afv, telephone volunteers, training course, telephone enquiries, volunteer members, chris ross, course coordinator, 1987

In March 1987, the Arthritis Foundation of Victoria held a Telephone Volunteers Training Course at the Arthritis Centre. This photo depicts course participants posing for a photo with the course coordinator, Chris Ross (rear).Colour photo of a group of women posing for a photo outside a brick building. Behind them, there are some blue and white retractable awnings at the top of the windows of the building, and a rose bush between the two windows.[On a yellow sticky note, handwritten in blue ink] March 1987 Telephone Volunteers from Training Course. Coordinator Chris Ross at rear.arthritis victoria, av, arthritis foundation of victoria, afv, telephone volunteers, training course, telephone enquiries, volunteer members, chris ross, course coordinator, 1987

The Arthritis Foundation of Victoria enjoyed the support of many members who volunteered their time to assist the Foundation in supporting its members. This photo depicts member and volunteer, Dorothy Balodis, answering a telephone enquiry at Action House, the Arthritis Foundation of Victoria's headquarters. A different photo of Dorothy appears on page 15 of the No 43, March 1987 issue of the Arthritis Foundation of Victoria's quarterly newsletter, News Review. It accompanies an article titled, "Telephone Volunteers - A Rewarding Interest".Black and white medium close up photo of a woman sitting at a desk. She is on a telephone call. On the desk, there are various papers and folders, two Yellow Pages telephone directories, as well as other office-related items. The desk is in the corner, against the wall, and there is a large noticeboard on the wall above it.[On a yellow sticky note, handwritten in blue ink] AFV Volunteer, Mrs Dorothy Balodis ["Balodis" is crossed out] BALODiS answering telephone enquiry calls. [On the same sticky note, handwritten in pencil, in the top right corner] '87. [On the same sticky note, handwritten in pale blue/aqua ink] 77% 76% ["76%" is crossed out]arthritis victoria, av, arthritis foundation of victoria, afv, telephone enquiries, telephone volunteers, dorothy balodis, member services, 1987

This photo depicts member volunteers from the Telephone Information Service (TIS) team enjoying a Volunteers' Luncheon at the Elsternwick Hotel, circa late 1990s to early 2000s.Colour photo of a group of people dining at a hotel bistro. They are sitting at a long rectangular wooden table. In the background, there are other people dining and several framed pencil drawings hung on the walls.arthritis victoria, av, arthritis foundation of victoria, afv, telephone information service, volunteers luncheon, elsternwick hotel, c1990s, c2000s

The Arthritis Foundation of Victoria (AFV) recognised the need to make its services accessible to a broad section of the community. As a telephone counsellor for the AFV, multi-lingual volunteers such as Patricia Papadopoulos made it possible for the Foundation to offer referral and information services in languages other than English. his photo appears on page 6 of the Vol 4 No 2, Winter 1991 issue of the Arthritis Foundation of Victoria's quarterly magazine, Arthritis Update. It accompanies an article on Patricia's personal journey with arthritis, titled "Losing and Winning". The photo is captioned: "Mrs. Patricia Papadopolous, volunteer telephone counsellor, on the job." The photo also appears on 11 of the 1991 Annual Report with the caption: "Mrs. Patricia Papadopoulos, volunteer telephone counsellor, is the recipient of this year's Margaret Strang Award for outstanding service to the Foundation."Black and white photo of a woman sitting at a desk with a telephone, a desk calender, and other miscellaneous items. She is holding open an information booklet while holding the telephone receiver to her ear. There are typed pieces of paper stuck on the wall next to and facing her, and various leaflets, brochures and other paperwork in some small pigeonholes on the wall. There is a large noticeboard on the wall, above the pigeonholes.[Handwritten in thick black pencil] 11/78% ["78%" has been circled] [On a yellow sticky note, handwritten in black ink] Patricia Papadopolous Telephone Information Service Volunteer 1986arthritis victoria, av, arthritis foundation of victoria, afv, patricia papadopolous, telephone counsellor, referral services, information services, member services, multilingual, culturally and linguistically diverse, cald, 1986, margaret strong award, 1991

Arthritis Foundation of Victoria (AFV) volunteer telephone helpline counsellor, Dorothy Balodis, accesses information from the AFV library to assist her respond to helpline enquiries. A cropped version of this photo appears on page 7 of the 1992 Annual Report with the caption: "Volunteer telephone counsellor Dorothy Balodis, finds helpful information in the Foundation's library for one of the thousands of requests received every year."B&W photo of a woman holding an open book, which is titled "Treating Arthritis". She is standing in front of some rows of shelving filled with books.arthritis foundation of victoria, afv, library, resource centre, books, educational resources, educational material, dorothy balodis, volunteer, telephone counsellor, helpline, c1992

In late 1994, a Telephone Advisors' Training Course was held at the Arthritis Foundation of Victoria's new headquarters in Elsternwick. This photo depicts AFV CEO, Shirley Caulfield, handing out certificates to course participants. A cropped version of this photo appears on page 12 of the Vol 7 No 4, Summer 1994 issue of the Arthritis Foundation of Victoria's quarterly magazine, Arthritis Update. It is captioned: " Shirley Caulfield, CEO, presents certificates at the end of a recent volunteer telephone advisers' training course.” Note: Although the information on the Post-It note on the verso states that the course was conducted in August 1994, this isn’t possible because the AFV didn’t move into its new Elsternwick premises until October 1994.Colour photo of a woman handing out pieces of certificates to a small group of women. The woman handing out the certificates is standing, while the other women are sitting down at a group of tables arranged in an L-shape. There is another small table in the background, in front of a whiteboard affixed to the wall.[On a yellow sticky note, handwritten in blue ink] Shirley Caulfield presents certificates at the end of the volunteer telephone adviser's training course in August. [On the same sticky note, handwritten in thick black pencil] 13A ["13A" has been crossed out] [On a round white label, handwritten in thick red pencil] 12B 88% [On the photo, handwritten in thick black pencil] 12Barthritis foundation of victoria, afv, telephone advisors training course, shirley caulfield, ceo, certificate of participation, course participants, 1994

In December 1999, Arthritis Victoria (AV) held a Christmas party for its Telephone Information Service (TIS) volunteers at its headquarters in Elsternwick. Depicted in this photo are Jean Copley, Joan Cotton, Ross McDonald and Glenda Schulman.Colour medium close up photo of four people sitting close together on some chairs in a room. Directly behind them, there is a large window with venetian blinds, with a view to some trees outside. Next to the window, there are some open bi-fold doors leading to an adjoining room with some tinsel hanging above a servery window.[Handwritten in black ink, in the top right corner] 17 [On a yellow sticky note, handwritten in blue ink] Jean Copley, Joan Cotton, Ross McDonald & Glenda Schulman [Handwritten in red/pink ink] Telephone Info n Service [Handwritten in blue ink] - Christmas break uparthritis victoria, av, arthritis foundation of victoria, afv, telephone information service, christmas party, jean copley, joan cotton, ross mcdonald, glenda schulman, member volunteers, 1999

In December 1999, Arthritis Victoria (AV) held a Christmas party for its Telephone Information Service (TIS) volunteers at its headquarters in Elsternwick. Depicted in this photo are Pat Walker, Joyce Bundy, Julie Kelly and Arthritis Victoria CEO, Leigh Garwood.Colour medium close up photo of four people standing close together in a room. There is a large whiteboard affixed to the wall behind them.[Handwritten in black ink, in the top right corner] 13 [On a yellow sticky note, handwritten in black ink] Telephone Information Service Christmas Party Pat Walker, Joyce Bundy Julie Kelly and Mr. Leigh Garwoodarthritis victoria, av, arthritis foundation of victoria, afv, telephone information service, christmas party, pat walker, joyce bundy, julie kelly member volunteers, leigh garwood, ceo, 1999

The Arthritis Foundation of Victoria (AFV) recognised the need to make its services accessible to a broad section of the community. Bi-lingual volunteers, such as such as telephone counsellor Claudia Caruana, provide information and support through the telephone service to members in languages other than English. A black and white version of this photo appears on page 8 of the 1993 Annual Report with the caption: "Bi-lingual volunteer telephone counsellor, Claudia Caruana, advises one of our many Italian speaking clients".Colour photo of a woman sitting at a desk, holding a telephone receiver to her ear. On the desk, there is an exercise book and two notepads, as well as a book titled 'Rheumatism'. On the wall beside her, there is some printed paper pinned to a noticeboard.[On a yellow sticky note, handwritten in blue ink] Mrs CLAUDIA CARUANA - bi-lingual volunteer answering calls from the Italian communityarthritis victoria, av, arthritis foundation of victoria, afv, claudia caruana, telephone counsellor, referral services, information services, member services, bilingual, culturally and linguistically diverse, cald, 1993

Charles Wood MM, staff member of Beehive Stores, Bendigo volunteered for the Great War. Regt No 2453 enlisted 7.7.1915 in 5th reinforcements 24th BN AIF, awarded Military Medal 20.9.1917 at Westhoeck, awarded Bar to the Military Medal 14.6.1918 at TREUX near Albert, both times as a Signaller repairing telephone lines under fire. Refer Cat No 4978P for the restored Beehive Bendigo Honour Roll.Three photographs - black and white, portrait photos of WW1 soldier, photographic paper, photocopy of original photo.beehive staff, ww1.

Used in the field on South Australian Projects by Terry Peacock and others.Bought in 1990 this was the first type of mobile phone used in the field by ATCV. Mobile Telephone handset, battery in carry case. Manufacturer was Motorola. Distributor Telecom Australia (later Telstra). Also CVA asset no. on leather carry case.australia, telephone, mobile, telecom, motorola, south, 1990

Several items were given by a seafarer, Mr Nicholas Garlick (1926-2009) into the care of Father Brady who retired from St Pauls Cathedral, Melbourne in 2018. Father Brady later donated the collection of objects, documents and an extensive collection of cruise ship menus (1937-end of 20thC) to the Mission via the intermediary William Hastie, volunteer at the Mission for Seafarers. Buff-coloured menu card. Front; 'The Australian National Line' printed in blue above the ANL insignia with 18 names and telephone numbers (17 pencilled, 1 in red ink) written in place of a menu. Back; this appears to be a typed internal directory with 4 names and telephone numbers added (3 in pencil, 1 in blue-green ink). Garlick is one of names in the typed directory.See media the australian national line, nicholas garlick, father brady, seafrers, seamen, sailors, ships, william hastie, nick garlick

This book was compiled in 1983 by Chris Smyth, Isabel Baltvilks, Lorelle Roberts and Maurice Roberts for the Friends of Mallacoota as a guide to Victoria's eastern corner. Friends of Mallacoota is a group of volunteers, established in 1983, aiming to sustain the character of Mallacoota and its surrounds by protecting and caring for the natural environment. This book is a useful guide to Mallacoota's history and environment.A stapled, 40 pp, paperback book, titled "Stepping Stones A Guide to Mallacoota". The cover is green with a background drawing of a beach and river at Mallacoota. It is priced at $2.50. It contains descriptions, history, maps, black/white photographs and drawings.Stamped on inside cover - MAREEBA LODGE 59 MIRRABOOKA ROAD MALLACOOTA 3983 It has telephone details. mallacoota friends-of-mallacoota stepping-stones

Articles in annual report include: "President's Report: A Season of Celebrations", "A Future in their Fingers: 1894-1994", "Pride and Problems", "The Next 100 years", "Volunteer Report: Service Since Day 1", "Blind Member's Council: Keeping the focus Sharp", "Once in a Century Appeal, CEO's Report: New Beginnings", "Services: Vision and Hearing Assessment, Rehabilitation, Confident Living, Resident Care, Telephone Support Programs, Information Radio, Vision Information Line, Newsline, Training" "Treasurer's Report: Satisfying Results"32 printed pages with illustrationsassociation for the blind, corporation records

Electrical telegraphs were point to point text messaging systems primarily used from the 1840's until the late 20th century. It was the first electrical telecommunications system and were sent by an operator or telegrapher using Morse code. Social telegrams were also encouraged and special pictorial forms and envelopes were designed such as the special purple form and envelope which was used when conveying condolence details during World War 2.(fn. Powerhouse https://collection.powerhouse.com.au/object/163103). There was a brief resurgence in telegraphy during World War I but the decline continued as the world entered the Great Depression years of the 1930s.  Although telegraph lines continued to play an important part in distributing news feeds from news agencies post World War 2, the rise of the internet in the 1990s and the widespread installation of the telephones in homes saw the need for telegrams to greatly decline. When the Commonwealth Post and Telegraph Act was passed in June 1902, and a national Postmaster General's Department (the PMG) was established the responsibility for the nation's mail and telephone services fell on Post Offices. The Bendigo Post Office, built in 1887 and situated on Pall Mall was the central distribution centre for receiving and delivering telegrams and continued to deliver communication and postal services until 1997. Now a Visitor Centre, dedicated volunteers at the Post Office continued to demonstrate and educate the public about telegraphic services and the development of this unique form of communication up until 2019 when Covid 19 disrupted every day life, coupled with the death Ted Rankins (the last Post Master and a long term telegraph volunteer at the Post Office). This satchel was used by Junior Postal Workers in Bendigo to carry telegrams which were delivered by bicycle in the early years and is part of the postal collection donated by the Rankins family in memory of Ted. Small, dark coloured rectangle, leather satchel with attached belt and ornate buckle. Satchel is made of four pieces of leather: two side pieces, one piece which is folded to create the front, bottom, back and flap and one piece for the central strap. The central strap has a single hole through which a metal toggle is inserted to secure the flap closed. Stitching is evident around the side seams, around the metal toggle and inside flap where strap is attached and has been reinforced. Satchel has four metal tabs to secure the top front to the top sides and an internal pocket on inside. The leather belt is attached to the back outside of the satchel with four metal press studs. The left side buckle also has reinforced stitching. Both sides of the buckle have decorative elements with the words Post Office / Communications/ Australia on the left side around outer circular edge. Underside of right side of buckle end has the words AROS pressed into it. Inside flap of satchel; Australia / Post / Telegram / Boys written in marker. Buckle; Post Office / Communications / Australia. Underside of right side of buckle end; AROS Internal; Gold address sticker with Ted Rankins contact details.ted rankins collection, bendigo post office, bendigo tourism, city of greater bendigo tourism, post office collection

Electrical telegraphs were point to point text messaging systems primarily used from the 1840's until the late 20th century. It was the first electrical telecommunications system and were sent by an operator or telegrapher using Morse code. Social telegrams were also encouraged and special pictorial forms and envelopes were designed such as the special purple form and envelope which was used when conveying condolence details during World War 2.(fn. Powerhouse https://collection.powerhouse.com.au/object/163103). There was a brief resurgence in telegraphy during World War I but the decline continued as the world entered the Great Depression years of the 1930s.  Although telegraph lines continued to play an important part in distributing news feeds from news agencies post World War 2, the rise of the internet in the 1990s and the widespread installation of the telephones in homes saw the need for telegrams to greatly decline. When the Commonwealth Post and Telegraph Act was passed in June 1902, and a national Postmaster General's Department (the PMG) was established the responsibility for the nation's mail and telephone services fell on Post Offices. The Bendigo Post Office, built in 1887 and situated on Pall Mall was the central distribution centre for receiving and delivering telegrams and continued to deliver communication and postal services until 1997. Now a Visitor Centre, dedicated volunteers at the Post Office continued to demonstrate and educate the public about telegraphic services and the development of this unique form of communication up until 2019 when Covid 19 disrupted every day life, coupled with the death Ted Rankins (the last Post Master and a long term telegraph volunteer at the Post Office). This satchel was used by Junior Postal Workers in Bendigo to carry telegrams which were delivered by bicycle in the early years. Small, rectangle, leather satchel with attached shoulder strap and buckle. Satchel is made of five pieces of leather: two side pieces, one piece which is folded to create the front, bottom, back and flap and two small pieces to hold strap ring. The flap has a single hole through which a metal toggle is inserted to secure the flap closed. Satchel has four metal tabs to secure the top front to the top sides and an internal pocket on inside. The leather strap is attached to the top of the side seams of the satchel with circular metal rings and two metal press studs. Inside flap: Sticker with '540B'bendigo post office, bendigo tourism, city of greater bendigo tourism, making a nation exhibition, post office collection

Electrical telegraphs were point to point text messaging systems primarily used from the 1840's until the late 20th century. It was the first electrical telecommunications system and were sent by an operator or telegrapher using Morse code. Social telegrams were also encouraged and special pictorial forms and envelopes were designed such as the special purple form and envelope which was used when conveying condolence details during World War 2.(fn. Powerhouse https://collection.powerhouse.com.au/object/163103). There was a brief resurgence in telegraphy during World War I but the decline continued as the world entered the Great Depression years of the 1930s.  Although telegraph lines continued to play an important part in distributing news feeds from news agencies post World War 2, the rise of the internet in the 1990s and the widespread installation of the telephones in homes saw the need for telegrams to greatly decline. When the Commonwealth Post and Telegraph Act was passed in June 1902, and a national Postmaster General's Department (the PMG) was established the responsibility for the nation's mail and telephone services fell on Post Offices. The Bendigo Post Office, built in 1887 and situated on Pall Mall was the central distribution centre for receiving and delivering telegrams and continued to deliver communication and postal services until 1997. Now a Visitor Centre, dedicated volunteers at the Post Office continued to demonstrate and educate the public about telegraphic services and the development of this unique form of communication up until 2019 when Covid 19 disrupted every day life, coupled with the death Ted Rankins (the last Post Master and a long term telegraph volunteer at the Post Office). This belt buckle was used on the leather satchels used by Junior Postal Workers in Bendigo to carry telegrams which were delivered by bicycle in the early years. The buckle is part of the postal collection donated by the Rankins family in memory of Ted Rankins.Circular belt buckle from telegram delivery satchel belt. Inner buckle depicts the Greek deity Hermes who personifies the transmission of information and was adopted as an allegorical representation of the function of postal services. Outer buckle; Post Office / Communications / Australia. Centre top outer buckle; emu, kangaroo and shield Inner buckle; Hermes (left facing)bendigo post office, bendigo tourism, city of greater bendigo tourism, post office collection, ted rankins collection

When the Commonwealth Post and Telegraph Act was passed in June 1902, and a national Postmaster General's Department (the PMG) was established the responsibility for the nation's mail and telephone services fell on Post Offices. The Bendigo Post Office, built in 1887 and situated on Pall Mall was the central distribution centre for receiving and delivering telegrams and continued to deliver communication and postal services until 1997. Now a Visitor Centre, dedicated volunteers at the Post Office continued to demonstrate and educate the public about the daily workings of the Post Office up until 2019 when Covid 19 disrupted every day life and Ted Rankins, the last Post Master and a long term telegraph volunteer at the Post Office, died. Manuals were issued to postmen to guide them in the delivery of letters and parcels and were small enough to be carried with them. This manual was used by the Bendigo Post Office postmen and is part of the postal collection donated by the Rankins family in memory of Ted Rankins,. Small, creamed coloured cloth covered manual. Contains forty four printed pages and two blank end pages covering all aspects of how to correctly deliver the post. Topics include 'Behaviour', 'Deceased Persons' and 'Bicycles' amongst many others. Book is bound and contains many extra additional paragraphs stuck in on appropriate pages noting changes and amendments. Additional amendments in handwritten red pen also occur on pages 28, 29 and 36.Front cover; Postmen's Manual / Australian Post Office Various annotations and updates throughout. ted rankins collection, bendigo post office, bendigo tourism, city of greater bendigo tourism, post office collection

Electrical telegraphs were point to point text messaging systems primarily used from the 1840's until the late 20th century. It was the first electrical telecommunications system and were sent by an operator or telegrapher using Morse code. Social telegrams were also encouraged and special pictorial forms and envelopes were designed such as the special purple form and envelope which was used when conveying condolence details during World War 2.(fn. Powerhouse https://collection.powerhouse.com.au/object/163103). There was a brief resurgence in telegraphy during World War I but the decline continued as the world entered the Great Depression years of the 1930s.  Although telegraph lines continued to play an important part in distributing news feeds from news agencies post World War 2, the rise of the internet in the 1990s and the widespread installation of the telephones in homes saw the need for telegrams to greatly decline. When the Commonwealth Post and Telegraph Act was passed in June 1902, and a national Postmaster General's Department (the PMG) was established the responsibility for the nation's mail and telephone services fell on Post Offices. The Bendigo Post Office, built in 1887 and situated on Pall Mall was the central distribution centre for receiving and delivering telegrams and continued to deliver communication and postal services until 1997. Now a Visitor Centre, dedicated volunteers at the Post Office continued to demonstrate and educate the public about telegraphic services and the development of this unique form of communication up until 2019 when Covid 19 disrupted every day life, coupled with the death Ted Rankins (the last Post Master and a long term telegraph volunteer at the Post Office). This book was issued to Junior Postal Workers in Bendigo to guide them in the delivery of telegrams and designed to fit into their delivery satchels and carried while on the job. In the early years telegrams were delivered by bicycle and this manual is part of the postal collection donated by the Rankins family in memory of Ted. Small, blue, vinyl covered manual. Contains thirty printed pages covering all aspects of how to correctly deliver telegrams. Topics include 'Loss of telegram', 'Undelivered Telegram', 'special Delivery' and 'Beware of Dogs'. Bound with two ring metal clip. Front cover; Australian Post Office / Telecommunications Division / Telegram / Delivery / Instructions / Headquarters / 1962 Various annotations and updates throughout. ted rankins collection, bendigo post office, bendigo tourism, city of greater bendigo tourism, post office collection

When the Commonwealth Post and Telegraph Act was passed in June 1902, and a national Postmaster General's Department (the PMG) was established the responsibility for the nation's mail and telephone services fell on Post Offices. The Bendigo Post Office, built in 1887 and continued to deliver communication and postal services until 1997. Ted Rankins was the last Post Master at the Bendigo Post Office and a long term telegraph volunteer post his retirement. Now a Visitor Centre, dedicated volunteers at the Post Office continued to demonstrate and educate the public about the daily workings of the Post Office up until 2019 when Covid 19 disrupted every day life. This sign was issued to Ted during his time working at the Post Office and is part of the postal collection donated by the Rankins family in memory of Ted. Yellow plastic desk plate. Made from one piece of plastic which has been folded to make the 'A' frame shape. Name printed on front.MR. E. RANKINSted rankins collection, bendigo post office, bendigo tourism, city of greater bendigo tourism, post office collection

The City of Moorabbin Historical Society was formed c 1960 by a group of Moorabbin residents who were concerned that the history of the area should be preserved. A good response to a call for items related to the historical area of Moorabbin Shire brought donations of a wide variety of artefacts which are now preserved by the current members of CMHS at Box Cottage Museum . Helen Stanley, Secretary of CMHS, began producing a Newsletter for members in April 2007 to provide current information and well researched items of historical interest. Helen Stanley has produced a bi-monthly Newsletter, 2007 - 2013, for the members of the City of Moorabbin Historical Society that contains well researched interesting historical items, notification of upcoming events, current advice from Royal Australian Historical Society , Museums Australia Victoria and activities of Local Historical Societies. The Newsletter is an important record of the activities of the CMHS. The Blackman family were early settlers in Moorabbin Shire A4 paper printed both sides x1. Issue 8 of the bi-monthly, City of Moorabbin Historical Society Newsletter produced by Society member and Secretary, Mrs Helen Stanley in August 2008. Notices of a talk by Dorothy Booth, “ The Historic Mentone Railway Gardens’ on August 31st and a request for volunteers to begin an Inventory of the Box Cottage artefacts and to assist at upcoming Open Days. An excerpt from the CMHS Newsletter March 1965 ‘ Three Pieces of Paper’, by Mrs Nance Blackman, a member, describing items from “The Moorabbin News” ‘ 1907 that included The Cheltenham Butter Factory, and advertisements aimed at the local people and their occupations. Note is made of 3 businesses run by Women – butcher, milk delivery and a ‘delicatessen’ - and an ‘Oriental Laundry’ in Cheltenham, as well as the trading hours for shops and weekly wages. Gas light and candles were in common use because Electricity did not come to Bentleigh until 1916 and several Fire Brigades were formed in the Shire. A photocopied photograph of an Electric Power pole c1930.CITY of MOORABBIN HISTORICAL SOCIETY / AUGUST 2008 NEWSLETTER city of moorabbin historical society, stanley helen, melbourne, moorabbin, mentone, mordialloc, cheltenham, ormond, bentleigh, market gardeners, farmers, dairymen, confectioner, pioneers, early settlers, moorabbin shire, blackman nance, box cottage museum, highett, booth dorothy, mentone railway station gardens, cheltenham butter factory, beazley hannah, redstron mrs., bickerton mrs., oriental laundry cheltenham, biehl mr., matthews mr., gas-light, electric light, smith j.l., journeaux james, king george, grommann’s hotel mordialloc, telephones, fire brigades

The letter to William John Turner relates to his resignation from the Bendigo RSL Sub Branch Committee and was accepted with reluctance and regret and that his health improves. Refer Cat No's 8029 and 8030 for his awards, volunteer and committee work with the sub branch and WW1 service details.Letter yellowed paper, top has the letter head of the "R.S.S.A.I.L.A" followed by the telephone No "95" and the RSL Logo, date then text typed in black, signed at the bottom."21 June 1951" "W.J. Turner Esq - 121 Barnard St Bendigo" "Yours sincerely - Vic Palmer - Honorary Secretary"brsl, smirsl, letter

The Arthritis Foundation of Victoria (AFV) recognised the need to make its services accessible to a broad section of the community. As a telephone counsellor for the AFV, multi-lingual volunteers such as Patricia Papadopoulos made it possible for the Foundation to offer referral and information services in languages other than English. This photo depicts Patricia at the AFV's headquarters, ready to answer incoming calls from members.Black and white photo of a woman sitting at a desk with a telephone, various brochures, and other printed materials around her, both on the desk and on the walls. She is facing the camera, with a printed information booklet in her hand.[On a yellow sticky note, handwritten in pencil] T. counsellor Mrs Patricia Papadopoulos Arth Update '87- 91 Junearthritis victoria, av, arthritis foundation of victoria, afv, patricia papadopolous, telephone counsellor, referral services, information services, member services, multilingual, culturally and linguistically diverse, cald, 1986

The Arthritis Foundation of Victoria's Telephone Information Service (TIS) was staffed by volunteers, and provided information and referral services to members. In this photo, volunteer members, Glenda Schulman and Noel Smith, take calls in the TIS room at the AFV's headquarters in Elsternwick. This photo appears as part of a photo collage on the rear cover of the 1998 Annual Report. A similar photo appears on page 10 of the 2000 Annual Report, accompanying a report on "Telephone Services education".Colour photo of two people sitting at two desks (with bookshelves on top) along a wall. The woman (facing the camera) is wearing a telephone receiver headset and the man (with his back to the camera) is using a telephone receiver handset. The bookshelves contain brochures, folders, and other printed materials (booklets, etc). There is a window on the other wall, and next to it, some brochures in paper pockets taped to the wall.[Handwritten in blue ink, in the top right corner] Pic 9 [On a white label, handwritten in black ink] The TIS Room Glenda uses The headset Noel uses the handset. [On a yellow sticky note, stuck on top of the white label, handwritten in blue ink] Glenda Schulman Noel Smitharthritis foundation of victoria, afv, telephone information service, tis, glenda schulman, noel smith, telephone enquiries, volunteer members, c1997, c1998, annual report, 2000

The Arthritis Foundation of Victoria's Telephone Information Service (TIS) was staffed by volunteers, and provided information and referral services to members. In this photo, volunteer members, Glenda Schulman and Noel Smith, take calls in the TIS room at the AFV's headquarters in Elsternwick. This photo appears on page 9 of the Vol 13 Issue 03, Spring 2000 quarterly magazine of Arthritis Victoria (incorporating Osteoporosis Victoria). The photo accompanies an article titled "arthritis victoria's workplace". It is captioned: "The TIS Room Glenda uses the headset, Noel uses the handset."Colour photo of two people sitting at two desks (with bookshelves on top) along a wall. The woman (looking directly at the camera) is wearing a telephone receiver headset and the man (with his back to the camera) is using a telephone receiver handset. The bookshelves contain brochures, folders, and other printed materials (booklets, etc). There is a window on the other wall, and next to it, some brochures in paper pockets taped to the wall.[On a white label, handwritten in black ink] The TIS Room. Glenda uses the headset Noel uses the handset. [On the same label, handwritten in blue ink] 2 [circled] . 100%. [On a yellow sticky note, stuck on top of the white label, handwritten in blue ink] Glenda Schulman Noel Smitharthritis foundation of victoria, afv, telephone information service, tis, glenda schulman, noel smith, telephone enquiries, volunteer members, c1997, c1998, annual report, 2000

The Arthritis Foundation of Victoria's Telephone Advisory Service (TAS) (also known as the Telephone Information Service - TIS) was staffed by volunteers, and provided information and referral services to members. In this photo, member volunteer, Thelma Kendall, answers the telephone at Arthritis Victoria's head office. A similar photo appears as part of a photo collage on the rear cover of the 1998 Annual Report and accompanying a report on "Telephone Services education" on page 10 of the 1999 Annual Report.Colour photo of a woman sitting on a chair next to a small square side table. On the table, there is a telephone, a potted plant, and a small book. The woman is on the telephone, and has a large notebook on her lap.[On the top right corner of the photo, handwritten in black ink] 27 [On a yellow sticky note, handwritten in blue ink] Thelma Kendallarthritis foundation of victoria, afv, telephone advisory service, tas, telephone information service, tis, thelma kendall, telephone enquiries, volunteer members, annual report, c1997, c1998, c1999