President's overview of the year including: involvement in two court cases - the first against a NSW organisation who claimed to be the only one in the state who provided a full range of mobility aids and using a logo similar to Lady Nell, and the second against a QLD organisation who disputed Lady Nell as the beneficiary of a will bequest to 'Seeing Eye' Dog School, sale of St Leeor Nursing Home due to the staffing issues and the increasing requirements for operation, an overview of puppy boarders and school experience program, successful open days, launch of 'Seeing Without Sight' publication in print and audio, unveiling of life sized sculpture of Phyllis Gration and Lady Nell V, the passing of Alf Krummel (long time puppy breeder) and Lorna Martin (puppy boarder and all round volunteer), appeal for opportunities for speaking engagements, and profile of Phyllis Gration.1 volume with text and illustrationsannual reports, lady nell seeing eye dog school, phyllis gration, wyona diebert, kate watkins, will anderson, dane trethowan, carolyn thompson, rosemary bryce, lyn tyson, brian talbot, robin hopkins, bill watson, ray dunn, joyce stewart, rosalie hancock, des hay, katherine lord, john hardy, paul roberts, john creamer, lorna martin, alf krummel

President's overview of the year including: completion of reception room which joins 16 and 18 Thanet Street, thoughts on the success of the school, attendance at International Dog Guide Conference in London, over 27 years the school has trained over 800 dogs, deaths of Jack Franks and Thelma McKenniariey, assisted actor Robert Menzies portray a blind character in the movie 'Cactus', difficulties in running the hostel and day centre with few qualified people to fill vacancies for the former and lack of volunteer drivers for the latter, decision to close Cairns shop, resignation of Kevin O'Mahoney and difficulties in replacing him, long cane training in Queensland, demand for guest speakers, thank you to work experience students, welcome to Ray Owens, presentation of Anzac Award by Lt Governor at Government House, beginning of in-house breeding program - rather that rely on donations of suitable puppies - with Roz McNaught, Alf Krummel and Dawn Robinson providing and housing these dogs.1 volume with text and illustrationsannual reports, lady nell seeing eye dog school, phyllis gration