Various partiesReference, Research, InformationSecondary Values (KHS Imposed Order)Subject file containing a three-part ‘Field Analysis’ / Major Assignment for RMIT Coursework by Lisa D’Acri and Simon Chambers on the History of Kew. Part 1 covers a ‘Community Area Profile’ (8 pages), Part 2 covers ‘Community Issues - The Effects of Amalgamation’ (4 pages), Part 3 covers ‘Human Service Organisation: Kew Residential Services’ (9 Pages). The research includes an analysis of demographic change over time, and summaries of interviews with residents and council officers. The file also includes the text of a talk provided by Lisa D’Acri to the Society in 1997 on Researching Kew’s History. Specific organisations covered include: Kew Cottages, St Nicholas Parents Assn. Inc.kew historical society - archives, kew - history, social services - kew (vic), local government amalgamations - kew (vic)kew historical society - archives, kew - history, social services - kew (vic), local government amalgamations - kew (vic)

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemMoorabyne - Hostel for girls | Letter to Dr Brady (Irena Higgins) | [Some of the girls from Kew Cottages went to Moorabyne]department of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemWaiting list, Papers & Correspondence per Irena Higgins | Waiting list - Interim Report | Papers - Needs of the Retarded Child & his Family (1977) | Correspondence re waiting lists (1966-7) | [Read onto disc for Vision Australia Library - some selected by Maurice Gleeson]department of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemKew Cottages Parents Association [Folder 1/2] - Members | Letter to Irena Higgins (Social Worker) re 50th anniversary of KCPA (2007) | The formation and developments of KCPA (Irena Higgins, 1960) | Parents letter to Irena Higgins | Talk re Guilt feelings of parents (Irena Higgins) | Message from Ethel Temby (Committee) | The use of a small group in social action and the role of the professional social worker in it | A couple of pages on what the Parents Association does | Role of the social workerdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemUniversity of Melbourne University – Some work essay writing | Discussions with supervisor (1959) | Orientation of the student (1959) | The art and science of helping (1966) | Social involvement | Melbourne Kindergarten Teachers College (Kew) students (1967)department of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemKew Cottages Historical Society - First General Meeting (1988) | Meeting (1989)department of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemThe Minus Children – Magazine | Play | Photos | Programmedepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemReports – Intellectually handicapped persons (1962) | Mental retardation (1977)department of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemSTAR Victoria Library – The challenge of community care (1979) [Leaflet] | Improving Mongol babies (1969) [book] | Standing Committee on Health & Welfare – Report on mentally and physically handicapped persons in Australia | [Note – Ethel Temby referred to in Folder Contents list] department of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemOddments [Folder 1] – The American Journal of Psychiatry | Mental health services in Victoria | The Medical Journal of Australia (1947) | Psychiatric case-taking | Alcohol addiction | Manual for medical offices | Adolescence in the psychoanalytic theory (Anna Freud) | The role of the community in mental health centre in prevention | Male section of mental hospital | Aftercare / fieldcare | Groupwork and resocialization of patients department of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > Item10-year plan for intellectual disability services | Regional Intellectual Disability Planning Committee (1988) | Interim Report by Caroline Hogg | Letter from Parents’ Association against part of the 10-year plan | Copies of newspaper articlesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemVolunteering – Article by a volunteer | Blind | Kew Cottages-Janefield | Conference (1979) | AASW Conference | Mental health – Intellectual disability | Geelong | Training programs | Kew Cottages-Janefield-Sunbury | Visiting services auxiliaries | lecture by Dr Brady | Discussion document from University of Melbourne department of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemLetters – [often including names and addresses] – Letters from volunteers | Letters from children at Kew Cottages | Letters to and from social worker (Irena Higgins) re work issuesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional papersCollection > Series > Sub-series (folder) > ItemSundry items: Sexuality and the law in Australia (People with an intellectual disability) | About your child who is Mongoloid (PH) | A study of Mongoloid Children (IH & PH) | A study of children with Mongolism need in the home compared to those reared away from the home | The intellectually handicapped child | Social history proforma | Intellectually handicapped children - education & training | Community Services and unmet community needs - a well rounded program for the retarded | Australia Citizen Ltd (magazine re mental retardation) | Aspects of rehabilitation 1964 (occupational therapy) | Need for a special unit for the assessment and treatment of intellectually disabled | Adolescents with social and or psychiatric problems | Training and recreational (activities of residents at Strathmont Centre) | The need of additional community facilities for intellectually handicapped children | Report - 1966? | The handicap of cerebral palsy.department of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemOddments [Folder 1/2] | Newspaper article | Australian Children Ltd (magazine) | Contracting out or opting out | Organisation and structure of Mental Hygiene Department | Natural history of mental deficiency in a State hospital | Recreational trends in North American mental institutions (1958) | NSW Council for the mentally handicapped | American Journal of mental deficiency (1965) | Abstract reviews (1955) | Drug distribution pilot program (New Jersey 1958) | Seminar on evaluating community mental health programs (Jerusalem 1967) | The care of the mentally diseased in Sweden | Social provision for the mentally handicapped | The hyperkinetic child | Association of Special Teachers of Victoria - Whither after Special School (1978) | The occurrence of Anencephalus in the State of Victoria, Australia (Collman & Stoller) | Working Party on Services to Mentally Retarded People & their Families (1979) |Victorian Autistic Children’s Association newsletter (1968) | World Federation for Mental Health - Industrial work & mental deficiency (1964) | Incidence of mental retardation according to aetiological classification | Statistics related to mental retardationdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemKew Cottages: Introduction | Mental Retardation in Victoria: an historical perspective (1963) | Chronology of Kew Cottages | Kew Cottages Children's Training Centre | Work Evaluation Sheet for training purposes | History of Kew Cottages 1871-1986 | Kew Children's Cottages [booklet] | Social Work Department [including history of Children's Cottages] | Organising Playground Activities [letters] | Map of Kew Cottages | Role of the Social Worker [notes] | Notes for Student Groups (1968) [incl. reel-to-reel inside] | Annual Report for 1967 | Play Centre [letter] | Writing re Training of Children | Admission Procedure | 'Residential Care of the Retarded" (Seminar 1974) | Report on the Children's Cottages (1979) | Kew Cottages 1887-1987 Centenary Xmas Cardsdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemWaiting Lists - Correspondence, referrals, reports at Cottages and Sunbury | Letter to Dr Brady | Letter from Dr Dax to Irena Higgins | Referrals | Waiting lists | Letter re centre in Colac | Interim Report on the Analysis of the waiting list for residential training centres of the Victorian Mental Health Authority | Some action taken | Sunbury waiting lists.department of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemWillsmere - Don’t dump intellectually handicapped into unreceptive community | Redevelopment of Kew Residential Services site (2002) | Children died in fire (1996) | Kew Cottages article - Parents launch action (1995) | New Willsmere (1988) | Willsmere report (1987) | Kew Cottages Coalition - Newsletter (2010) | Meeting held re Willsmere (July 1988)department of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemKew Cottages Parents Association (2002-3) [files] | Kew Residential Services [files]department of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemKEW COTTAGES - Parents Association - Newsletters | Staff - Newsletters | Talks | Kew Cottages & St Nicholas | Psychiatrists’ newsletter (Dr Brady) | Parents Association - Newsletters (1958 and others) | A tribute to Cliff Judgedepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional papersCollection (Fond) > Series > Sub-series > Items > SubitemsThe Irena Higgins Papers held by the Kew Historical Society include personal and professional papers, written by or collected by her, relating to child and adult mental health issues and treatment, particularly at the Kew Mental Hospital, the Kew Children’s Cottages and the establishment of the first emergency housing in Kew. Donated by her family following her death in 2014, the collection is housed in a number of archive boxes compartmentalised into folders (sub-series). Each folder contains items grouped by subject.department of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services, kew lunatic asylum, kew mental hospital, willsmere mental hospital, willsmere unit, kew emergency housingdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services, kew lunatic asylum, kew mental hospital, willsmere mental hospital, willsmere unit, kew emergency housing

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemMental Health - [includes Ethnic Community Council] – Migrants and mental healthdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemMental Health – Training sessions | Occupational therapydepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemReports – Mental Hygiene Authority (1953, 1954, 1956, 1958, 1961) | Mental Health Authority (1963, 1965, 1969, 1971, 1972, 1976) | Kew Mental Hospitaldepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemKew Cottages – Letter re Kew Cottages Parents’ Association | State rethinks plans for the disabled (Newspaper clipping, 1987)department of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemUniversity of Melbourne (Department of Pathology) – Hysteria; The significance of Piaget for child psychiatry | University of Illinois – Psychological development (1966) | Canadian Institute – Experiments in mental hospital organization (1958)department of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemMental Health – Psychosis | Schizophrenia and childhood | Testing (and telling people results) | International classification of mental disorders | State schools for the mentally retardeddepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemMental Health – Disfunctional parenting | Relatives | Psychosis in parenting | Infantile autism | Serious mental illness in children | The psychotic child | Schizophrenic syndrome in childhooddepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services

Irena Higgins (1951-2014) > Barbara Higgins (2015) > Kew Historical Society (2015)Professional FilesCollection > Series > Sub-series (folder) > ItemMental Health – Social workers: functions | Psychologists | Psychiatric treatment team | Nurse-patient relationships | Student nurse in a mental hospital | Role change and adjustment in mental hospitals | Social work in a psychiatric settingdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential servicesdepartment of health (vic.), mental hygiene authority (vic.), mental health authority (vic.), health commission of victoria, community services victoria, department of health and community services, department of human services, kew cottages, kew children’s cottages, kew training centre, kew residential services