Historical information
Pamphlet - "Customer feedback for public transport" - with an image of Southern Cross station, a D class tram and a bus on the front. Details the feedback process used by viclink or metlink, including responses, the public transport ombudsman and the methods. Provides the contact numbers.
Significance
Yields information about customer feedback or complaints regarding Victorian public transport.
Physical description
Pamphlet - DL - four fold, full colour