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Melbourne Legacy
Slide, Government House Christmas Party 1960, 1960
Colour slide of a children at a Merry Go Round ride at Government House in 1960. Melbourne Legacy held an annual Christmas Party for Junior Legatees and Widows at Government House for many years. Junior Legatees were given gifts. Was with many other slides taken in the 1950s and 1960s. The slides have been photographed to make digital images and moved to archive quality sleeves. In many cases the original images were not well focussed and the digital image is the best available.A record of a Legacy Christmas party held at Government House.Colour slide of children waiting for a Merry-Go-Round ride a Legacy Christmas Party at Government House, in a cardboard Kodak mount with red printing.Handwritten 'Customers for the MGR Govt House Party 1960' in blue ink and '19' in pencil.christmas party, government house party, carousel -
Vision Australia
Education kit - Object, Clear Direction: a guide to communicating with people who are blind and vision impaired, 2000
In order to expand the understanding of the general public, Vision Works - a division of RBS - produced this CD designed to offer sighted users the experiences that people had when undertaking a sighted guide course and when working with blind or vision impaired colleagues. "The information contained in this module will enable you to assist people who are blind and vision impaired whether they be customers, friends, relatives or anyone else you may come in contact with. This interactive educational package encourages users to work at their own pace to learn practical communication techniques; methods of providing effective customer service; and ways of developing the skills needed to safely guide a person who is blind or vision impaired. It also includes a game based on sighted guide techniques and evaluation questions designed for in-house training. This CD has been designed, based on the work of professional service providers at Royal Blind Society, a major blindness agency in Australia."1 CD-ROM with text and imagesPC CD-ROM: Windows 95/98/2000 The information contained in this module will enable you to assist people who are blind and vision impaired whether they be customers, friends, relatives or anyone else you may come in contact with. This interactive educational package encourages users to work at their own pace to learn practical communication techniques; methods of providing effective customer service; and ways of developing the skills needed to safely guide a person who is blind or vision impaired. It also includes a game based on sighted guide techniques and evaluation questions designed for in-house training. This CD has been designed, based on the work of professional service providers at Royal Blind Society, a major blindness agency in Australia.royal blind society of new south wales, education -
Melbourne Tram Museum
Document - Instruction, Yarra Trams, "Yarra Trams Customer Service", 1997?
.Instruction or guidelines, 15 A4 sheets stapled in the top left hand corner, titled "Yarra Trams Customer Service", training document on providing good service to customers, especially on the phone, produced by Paul Matthews, Marketing Manager for Yarra Trams - 1997? H as extracts from various training documents on handling stress, customers on the phone, and behaviour.trams, tramways, training, yarra trams, marketing -
Lakes Entrance Regional Historical Society (operating as Lakes Entrance History Centre & Museum)
Photograph, Lakes Post Newspaper, 1994
Black and white photograph of Arceris Supermarket staff and customers , Lakes Entrance, Victoria.restaurant, entertainment -
Lakes Entrance Regional Historical Society (operating as Lakes Entrance History Centre & Museum)
Photograph, Lakes Post Newspaper, 1994
Black and white photograph of Arceris Supermarket staff and customers , Lakes Entrance, Victoria.restaurant, entertainment -
Lakes Entrance Regional Historical Society (operating as Lakes Entrance History Centre & Museum)
Photograph, Lakes Post Newspaper, 1994
Black and white photograph of Arceris Supermarket staff and customers , Lakes Entrance, Victoria.restaurant, entertainment -
Lakes Entrance Regional Historical Society (operating as Lakes Entrance History Centre & Museum)
Photograph, Lakes Post Newspaper, 1994
Black and white photograph of Arceris Supermarket staff and customers , Lakes Entrance, Victoria.restaurant, entertainment -
Lakes Entrance Regional Historical Society (operating as Lakes Entrance History Centre & Museum)
Photograph, Lakes Post Newspaper, 1994
Black and white photograph of Arceris Supermarket staff and customers , Lakes Entrance, Victoria.restaurant, entertainment -
Kew Historical Society Inc
Financial record - Signature Book of the Kew Branch of the National Bank of Australasia, 1894-1922
The National Bank of Australasia was formed in 1857. It began commercial operations in Queen Street, Melbourne in 1858. The Bank’s first branch in Kew opened at 87 High Street in 1885. A second building, on the corner of Walpole and Brougham Streets, designed by Inskip & Robertson, replaced the first branch in 1888. The second building remains, albeit in a somewhat altered state. In 1977, the President of the Kew Historical Society received two historic ‘Signature Books’ from the Kew branch of the National Bank of Australia.Important and unique record of names, occupations, addresses and signatures of customers of the branch. A number of signatures belong to individuals of statewide significance. Other information such as customer occupations may be unique.Ledger containing information about customers of the National Bank of Australasia's Kew Branch for the years 1894-1922. The ledger (N9457) was purchased on 9/12/85 from Sands & McDougall, Manufacturing Stationers, 46&48 Collins Street West, Melbourne. The front pages of the ledger have lines and lists of names and customer numbers. Subsequent sections are organised alphabetically by customer name. Columns on these pages include data arranged by: No. | Date | Name and Description (to be clearly written off by a member of the bank) | Signature | Initials of Bank Officer. On each page, sequential numbering extends across the years 1894-1922. Additional pieces of advice from customers are clipped through the page over the customer's signature. Spine - "SIGNATURE BOOK / N.B.OF A." Inside front cover: Stationers labelnational bank of australasia -- kew (vic.), signature books, banks -- kew (vic.), gordon greer, mr bendixon, marshall slattery, manuscripts, financial records, bank records, national bank of australia -
Melbourne Tram Museum
Letter, Public Transport Corporation (PTC), "Public Transport Corporation New Directions in Customer Service", early 1990's
Letter printed on heavy A4 manilla coloured paper, single sheet - "Public Transport Corporation New Directions in Customer Service", advising on the change of focus to customer service, including customer surveys, relationship with the Unions. Has the expression "Service Now" on the bottom right hand corner. Signed by Norman Walker, Director of Passenger Services and Tricia Caswell, Industrial Officer, Trades Hall.trams, tramways, surveys, ptc, staff, unions, employment -
Bendigo Historical Society Inc.
Book - PEARCE COLLECTION: RUNNING BOOK OF DAILY SALES AND LABOUR ELDRIDGE & BURNET
Running book of daily sales and labour, where applicable - Aug 18 1898 - Apr 21 1899. Individual prices and labour costs listed against large selection of customers. Presumably used in making up regular customer accounts.business, retail, plumber -
Melbourne Tram Museum
Document - Instruction, Public Transport Corporation (PTC), "Making the Customer No. 1", c1990
Instruction or book - 16 pages, centre stapled titled "Making the Customer No. 1" customer services guide for PTC staff, mainly rail, with a introduction by David Davies, about providing information, keeping stations clean, displays, personal presentation and appearance.trams, tramways, ptc, behaviour, railways, staff, personnel -
Rutherglen Historical Society
Postcard - Post Card, Nucolorvue Productions Pty Ltd, 1970s
Colour postcard photograph of barber trimming hair of a customer. Shop walls are covered with various memorabilia.At bottom left of photo: "Antique Barber Shop Museum" On back of card: "Jack O'Keefe in his barber shop, part of the Winery Gold Country Museum, Main Street, Rutherglen"antique barber shop museum, jack o'keefe, barber shop, winery gold country museum -
Lakes Entrance Regional Historical Society (operating as Lakes Entrance History Centre & Museum)
Photograph, Lakes Post Newspaper, 1994
Black and white photograph of Grace Berlingeri of Lakes Foodarama with an unidentified customer Lakes Entrance Victoriabusinesses -
Lakes Entrance Regional Historical Society (operating as Lakes Entrance History Centre & Museum)
Photograph, Lakes Post Newspaper, 1994
Black and white photograph of Sam Berlingeri of Lakes Foodarama with an unidentified customer Lakes Entrance Victoriabusinesses -
Bendigo Historical Society Inc.
Book - PEARCE COLLECTION: ELDRIDGE & BURNET: DAY BOOK OF ACCOUNTS, 11/1899 to 09/1990
Pearce Collection - Eldridge & Burnet: Day Book of Accounts Nov 1899 - Sep 1900. 'Day Book' is a running record of work/purchases for customers, presumably used to make up regular (monthly?) Accounts for payment. Entries give the customer’s name and the relevant amount.business, retail, plumber, eldridge & burnet -
Bendigo Historical Society Inc.
Photograph - CASTLEMAINE GAS COMPANY COLLECTION: PHOTO KITCHEN DESIGN
Gas and fuel kitchen design booths. Customers getting information from representatives. Date and location unknown.Agfabusiness, retail, gas and fuel showroom -
Bendigo Historical Society Inc.
Photograph - CASTLEMAINE GAS COMPANY COLLECTION: PHOTO KITCHEN DESIGN
Gas and fuel kitchen design booths. Customers getting information from representatives. Date and location unknown.Agfabusiness, retail, gas and fuel showroom -
Tatura Irrigation & Wartime Camps Museum
photo, David Vibert, Vibert's Timber
David Vibert, of Vibert's Timber and Mitre 10 store, presents Gift Vouchers to a customer inside the store.tatura, locals, vibert d, shops, costume, female, male, trades, carpentry -
Whitehorse Historical Society Inc.
Photograph, Rob's Cycles Shop, 4/09/1999 12:00:00 AM
Photo taken inside Rob's Shop with George Robinson serving customers (centre of photo in grey overalls).blackburn road, blackburn, no. 12, robinson, george, rob's cycle and sports -
Lakes Entrance Regional Historical Society (operating as Lakes Entrance History Centre & Museum)
Photograph, Lakes Post Newspaper, 1/05/1995 12:00:00 AM
Black and white photograph of Jodie Robinson of Lakes Foodarama with customer Fiona Haslam Lakes Entrance Victoriabusinesses -
Lakes Entrance Regional Historical Society (operating as Lakes Entrance History Centre & Museum)
Photograph, Lakes Post Newspaper, 1/12/1994 12:00:00 AM
Black and white photograph of Chris Beveridge of Lakes Foodarama with customer Jenny Baillache Lakes Entrance Victoriabusinesses -
Lakes Entrance Regional Historical Society (operating as Lakes Entrance History Centre & Museum)
Photograph, Lakes Post Newspaper, 1994
Black and white photograph of Andrew White staff of Lakes Foodarama with customer unidentified Lakes Entrance Victoriabusinesses -
Lakes Entrance Regional Historical Society (operating as Lakes Entrance History Centre & Museum)
Photograph, Lakes Post Newspaper, 1993
Black and White Photograph of Amanda Miles Customer Service officer 1993 Tambo Shire Gippsland Victoriamuincipal history -
Queen Victoria Women's Centre
Flyer, Thank you and special offer, c.1998
A5 cardboard. Colour photos on the front of the page. Sent to customers who filled out feedback forms. pamphlet, cafe -
Lakes Entrance Regional Historical Society (operating as Lakes Entrance History Centre & Museum)
Photograph, Lakes Post Newspaper, 1999
number in album 03533.02Colour photograph at Lakes Aquadome of Mick Britton, masseur with customer, at Open Day. Lakes Entance Victoriarecreational facilities, programs -
Kew Historical Society Inc
Financial record - Signature Book of the Kew Branch of the National Bank of Australasia, 1884-1894
The National Bank of Australasia was formed in 1857. It began commercial operations in Queen Street, Melbourne in 1858. The Bank’s first branch in Kew opened at 87 High Street in 1885. A second building, on the corner of Walpole and Brougham Streets, designed by Inskip & Robertson, replaced the first branch in 1888. The second building remains, albeit in a somewhat altered state. In 1977, the President of the Kew Historical Society received two historic ‘Signature Books’ from the Kew branch of the National Bank of Australia.Important and unique record of names, occupations, addresses and signatures of customers of the branch. A number of signatures belong to individuals of statewide significance. Other information such as customer occupations may be unique.Ledger containing information about customers of the National Bank of Australasia's Kew Branch for the years 1884-1894. The ledger (L8091) was purchased on 29/5/84 from Sands & McDougall, Manufacturing Stationers, 46&48 Collins Street West, Melbourne. The pages of the ledger have printed columns including: No. | Date | Name and Description (to be clearly written off by a member of the bank) | Signature | Initials of Bank Officer. As used, the pages are organised alphabetically by customer name. On each page, sequential numbering extends across the years 1884-1894. Additional pieces of advice from customers are clipped through the page over the customer's signature. Spine - "SIGNATURE BOOK" Inside front cover: Stationers labelnational bank of australasia -- kew (vic.), signature books, banks -- kew (vic.), gordon greer, mr bendixon, marshall slattery, manuscripts, financial records, bank records, national bank of australia -
Bendigo Historical Society Inc.
Book - PEARCE COLLECTION: ELDRIDGE & BURNET RECORDS ('CASH BOOK')
Pearce Collection, Eldridge & Burnet records (titled 'Cash Book') Jan 1900 - Sep 1901: daily Book of Accounts is a running record of work/purchases for customers, presumably used to make up regular (monthly?)accounts for payment. Entries give the customers name and the relevant amount.cottage, miners -
Bendigo Historical Society Inc.
Document - PEARCE COLLECTION: DOCKETS OF ELDRRIDGE & BURNET, 1911
Pearce Collection: Dockets of Eldridge & Burnet, 1911 To ''Ellis'' and ''Anderson'' (details of work but no address or details of two customers).business, retail, plumber, eldridge & burnet -
Tatura Irrigation & Wartime Camps Museum
Book, Genealogical Books, 1987
Mail order catalogue.Stiff cover, white. Mail order catalogue, January 19887. Circular picture of shopkeeper and customer on front cover.genealogical books, genealogy, macbeth se, tatura, books, reference