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Bendigo Historical Society Inc.
Photograph - JORDAN COLLECTION: BENDIGO BUSINESS IN HARGREAVES STREET, early 1900's
Black and white photo of a business in Hargreaves Street Bendigo. (actual address can be found in Bendigo directory 1930, mosaic M drive). The business is Whitelock and Carter Taylor's and Mercers. There are staff on the second floor veranda and 2 suited males on the footpath. A small child in a white outfit is standing and waving in the right foreground.bendigo, history, businesses -
Bendigo Historical Society Inc.
Booklet - Information Directory 1985/86
The City of Bendigo, Information Directory 1985/86. 32 page directory of facilities within the Municipality includes advertisements for local businesses. B&W printed pages includes photographs and a coloured cover.municipal facilities and services, bendigo 1985/86 -
Kew Historical Society Inc
Postcard - V.G. Greenhill's Grocery Store, High Street (Kew), c.1902
R.H. Hornby & Sons, jewellers, and V. Greenhill's Grocery Store were located at 43 1/2 and 45 High Street (formerly Bulleen Road) respectively, in the block of shops between Brougham Street and Walpole Street. The grocery first appears at this location in 1893 but only in 1902 is the jeweller's shop located next door. (Sands & McDougall Directories). The Greenhill family were significant pioneers of Kew in the nineteenth century and their members participated in many civic, community and sporting organisations.Original sepia, real photo postcard of two shops in High Street, Kew, circa 1902. The businesses were R. Hornby, jewellers and opticians, and V.G. Greenhill, grocer. The proprietor of the jeweller's shop stands in his doorway while a member of staff of Greenhill's is standing on the road with a horse and cart owned by the business. The signage on the grocery shop identifies the kind of business offered - Choice fruits & confectionery / Dairy Produce a specialty. On the windows from left to right are advertisements for Fry's Chocolate, Fry's Pure Cocoa, and Cadbury's Cocoa and Cadbury's Chocolate. Above the doorway is a pane of etched glass reading GREENHILL 45.Unmarked postcard layout on reversev greenhill, grocery stores -- kew (vic.), jewellers -- kew (vic), high street -- kew (vic.), businesses -- kew (vic), hornby family, greenhill family -
Kew Historical Society Inc
Photograph, Sandhill Forge, Cotham Road, c.1900
While a later inscription suggests that the photo dates from 1908, by that stage, according to the Sands & McDougall Directories, the forge on the corner of Cotham and Mont Victor Roads had been taken over by H. Wright. F.G.A. Barnard in his Jubilee History of Kew (1910) records that the well known Sandhill Nursery, had been established by William Holt early in the 1850s. Presumably this was an earlier business as by 1888 it is recorded that the business had become a forge. The forge stood on what is now part of the grounds of Genazzano Convent. A rare photograph of a pioneering industrial business in Kew on the site now occupied by Genazzano Convent.The photo shows W. Holt, Wheelwright, Veterinary and General - Blacksmith, Cotham Road, Kew. Inscription front: "Uncle Will Holt, Cotham Road, Kew, opp Normanby Av [sic] 1908 [sic]"; Reverse: "KHS February 1990. Gift of Mr Panther - Manager Westpac Bank, Kew. Given to Kew Historical Soc."sandhill forge, genazzano convent (kew), cotham road (kew), william holt -
Stawell Historical Society Inc
Book, Stawell & Grampians Tourist Council, Stawell & Grampians Visitor Guide & Directory 1981, 1981
Tourist Guide to Stawell and The GrampiansGreen paper cover with Red, Yellow & White Print. Centre of page is a colour photo of the Grampians. Red Test. "Stawell and Grampians" inside white triangle "Stawell & Grampians Promotion". Yellow Print Tourist Guide" Inside a white segmented circle, white Print "5th Editon $1" Inside Yellow outlined rectangle with yellow Print. "Contains: WHAT TO SEE & DO REFERENCE MAPS NOTES ON 5 TOURS 28 GRAMPIANS WALKS 9 SPECIAL FEATURE ATICLES ACOMMODATION & BUSINESS GUIDEstawell tourism -
Surrey Hills Historical Society Collection
Photograph, Mrs Florence Margaret Tacey (nee Edwards)
Mrs Florence Margaret Tacey (nee Edwards) was the mother of Albert Arthur Tacey. She was born in 1863; died in 1943 in Camberwell. Her husband was William Tacey born in the Buckland Valley near Bright in 1857. There were many members of the Tacey family who were butchers. Various members of the family were associated with Tacey's Butchers at 629 Canterbury Road, Surrey Hills. According to a Context P/L heritage assessment of the property the land on which the business was built "was purchased by Edward Tacey on 16 September 1889. Edward Tacey was a butcher and the Sands & MacDougall street directory indicates that a butcher’s shop had been constructed on the site and was operating by 1890. It seems that the family lived for some time at a house located next door to the shop at 627 Canterbury Road (visible on the 1909 MMBW plan, but since demolished). On 15 June 1920 Edward Tacey transferred all three blocks of land to Joseph Tacey, most likely his son * and also a butcher, who carried on business from the same premises. Joseph Tacey died on 20 February 1933, after which administration of his estate (which included the three blocks of land) passed to his widow, Mary Dorothy Tacey." Edward Tacey (1863 - 1952) was the brother of William Tacey (1857 - 1920). The property passed to Joseph Charles Tacey (1887 - 1933), his nephew and son of William, not his son. His wife was Mary Dorothy Coates. Albert Arthur Tacey was a brother of Joseph Charles Tacey. The SHNCHC has a large framed photo collage of the Tacey butcher's shop at 629 Canterbury Road. It hung in various Tacey family-owned butcher's shops around Victoria before coming back to Surrey Hills. The donor was the daughter of Albert Arthur Tacey (1902-1959). A black and white photograph of an older lady. She has greying hair, is wearing rimless glasses, pearls and a jacket over her dress.surrey hills, butchers, mrs florence margaret tacey, miss florence margaret edwards, william tacey, joseph charles tacey, albert arthur tacey -
Surrey Hills Historical Society Collection
Photograph, Mr and Mrs William Tacey
William (1857 - 1920) was a butcher. William was born 7 Nov 1857 on the Buckland (River) near Bright, son of John Joseph Tacey and wife Elizabeth Cooper. This was just a few months after the Buckland River anti-Chinese riots. He had siblings Thomas (1856-1929), Mary Ann (1860-1920), Edward (1863-1952) and Arthur Edward (1870-1896). William died 30 March 1920, Camberwell. He married Florence Margaret Edwards in 1884. Both are buried in Box Hill Cemetery (CE-0162). They had 7 surviving children; 2 died in infancy. William was a butcher in Thornbury but moved to Camberwell with his brothers seeing the opportunity in the new suburbs. They set up shops in Canterbury Road, opposite Highfield Road, Surrey Hills; Burwood; corner of Elgar & Whitehorse Roads, opposite the Whitehorse Hotel and Canterbury Road, Surrey Hills just east of Surrey Hotel. The first directory entries are in 1888 & 1889 for the Surrey Hills shop & Elgar Road. In Surrey Hills a substantial property was developed on land which "was purchased by Edward Tacey on 16 September 1889. Edward Tacey was a butcher and the Sands & MacDougall street directory indicates that a butcher’s shop had been constructed on the site and was operating by 1890. It seems that the family lived for some time at a house located next door to the shop at 627 Canterbury Road (visible on the 1909 MMBW plan, but since demolished). On 15 June 1920 Edward Tacey transferred all three blocks of land to Joseph Tacey, most likely his son * and also a butcher, who carried on business from the same premises. Joseph Tacey died on 20 February 1933, after which administration of his estate (which included the three blocks of land) passed to his widow, Mary Dorothy Tacey." (Context P/L Heritage Assessment) Correction: *Edward Tacey (1863 - 1952) was the brother of William Tacey (1857 - 1920). The property passed to Joseph Charles Tacey (1887 - 1933), his nephew and son of William, not his son. His wife was Mary Dorothy Coates. Albert Arthur Tacey was a brother of Joseph Charles Tacey. Edward later moved from the area and continued in the business in a number of regional Victorian centres. In Surrey Hills the business was continued by other members of the family including Albert Arthur Tacey (1902-1959) who lived at 7 Sunbury Crescent, and daughter Stella Florence Tacey and her husband Roy Morris and their son Harry Tacey Morris. The donor of the Tacey collection of photos was Elaine Merle Tacey (1925-2003), daughter of Albert Arthur Tacey. She married Donald McKenzie. A black and white photograph of a couple in the garden. The man is standing and wearing a 3 piece suit whilst the lady is seated and holding a posy of flowers in her lap.(mr) william tacey, butchers, (mr) edward tacey, (mr) thomas tacey, (mr) joseph tacey, (mrs) stella morris, (mr) roy morris, (miss) florence margaret edwards, (mrs) florence margaret tacey, (mr) albert arthur tacey, (miss) stella tacey, (mr) harry tacey morris -
Surrey Hills Historical Society Collection
Photograph, Muriel Pornitz (deceased), Quarry on site of Grovedale Road - James Street Park
The photo is of a painting of the dam formed on land between Grovedale Road and James Street, Surrey Hills. It was painted in 1927 by Miss Muriel Pornitz, an art teacher, who lived in Grovedale Road. The land had been part of Mr James Maling Snr’s property and in the 1880s clay was removed to build houses, including his own located on the corner of Weybridge and James Streets. Maling grazed cattle on this area and used it as a dam. The land was subsequently made into parkland, the quarry / dam having been filled in after several drownings had occurred in the 1920s/1930s. See also SHP94, another copy of the same. Muriel Hedwig Lucy Pornitz lived at 22 Grovedale Road, Surrey Hills. She was born c1894 in Balwyn; died in Kew on 1 December 1982. She was the daughter of Konrad Pornitz (1864-1903) and his wife Charlotte Richardson Gooderidge (1863-1942), known as Tottie, who married in 1890. Konrad Pornitz is listed in the 1892 directory as living in Edgevale Road, Kew and the business Pornitz and Ross at 291 & 293 Little Collins Street, importers and commission merchants. The 1896 directory gives the Kew address as 176 Edgevale Road, Kew, however the business Pornitz and Ross was dissolved on 1st day of October 1892, by mutual agreement. Legal notice advised that: Mr Pornitz will hereafter carry on the business on his own behalf at the same address, under the style "Pornitz and Ross". Muriel is buried in Box Hill Cemetery (B-086-0042) along with Ulrich Horst Holm Pornitz known as Horst or Bon (d 1957) and Edith Olga Pornitz (d 1951), her brother and sister. A further sibling (Konrad b 1891) died in infancy. He is buried with his mother in Boroondara (Kew) Cemetery - C/E A 0366. Konrad died at his home 'Yarran' in Lane Cove Road, North Sydney on 31 October 1903; reported in the Sydney Morning Herald. Buried Gore Hill Cemetery, St Leonards, North Sydney. The headstone reveals he was born in Chemnitz, Saxony in 1863. Muriel was also known as Muriel Pornett. She studied at the South Australian School of Arts & Crafts in 1911 under James Ashton and Fred Britton, and at the Australian School of Etching in Sydney. She was also an illustrator and cartoonist. The photo, and the painting from which it is derived, documents the landscape prior to close settlement and is material to early building and farming in the Surrey Hills area.A black and white photograph of a painting of a landscape of parkland. Two trees are on top of a rise and are reflected at the bottom in water. The signature of the artist is in the bottom right corner: "AUST MP 192" (and the rest is cut off).(miss) muriel pornitz, grovedale road, james street, surrey hills, artists, parks and reserves, (mr) john butler maling, snr, quarry, dam, (miss) muriel hedwig lucy pornitz, box hill cemetery, muriel pornett -
Surrey Hills Historical Society Collection
Photograph, W J Vine, timber merchant and ironmonger, c1899
Vines Timber yard was established in 1897 after the timber yard established by Donald Douglas in 1887 was acquired by William James Vine in 1896. Vines Timber yard was managed by William and his son Albert Ernest (Ernie) until the 1950s when there were no vacant blocks of land in Surrey Hills and less requirement for building materials. William Vine is listed in the 1893 directory as living in Albany Crescent. He married Sarah Elizabeth Gunner in 1881. The business was badly affected by a large fire in 1920. Albert Vine (1903-1968) was a Camberwell councillor from 1926-1934. He was also Mayor of Camberwell in 1940/41 and a councillor from 1937-1944. His son Ernest Albert also becoming a Councillor and Mayor of Camberwell. Exterior of building of W J Vine timber merchant and ironmonger in 1899. There are 5 men standing outside. 'Year 1899' in lower LH cornerbusinesses, timber merchant, ironmonger, vine's timber yard, donald douglas, william james vine, ernie vine, albert ernest vine, sarah elizabeth gunner, sarah elizabeth vine -
Surrey Hills Historical Society Collection
Book, Professional and Business People in Box Hill to 1925, 1993
This book gives information about professional and business people that is taken from the Sands and McDougall Directories. In 1887, the first year Box Hill appeared, addresses were not given but thereafter they are. It must be pointed out that directories are not always up to date or one hundred percent accurate. Mrs Perrin and Mrs Joyce Ivory spent many hours at the State Library of Victoria researching and copying information for this book.This book gives information about professional and business people that is taken from the Sands and McDougall Directories. In 1887, the first year Box Hill appeared, addresses were not given but thereafter they are. It must be pointed out that directories are not always up to date or one hundred percent accurate.pioneers - victoria - box hill, businessmen - victoria - box hill, box hill, women in business, (mrs) edna perrin -
Port Fairy Historical Society Museum and Archives
Book, Melbourne : Australian and New Zealand Pub. Co., 1895, G.F. Witton's Commerical Directory of Victoria 1895-6, 1895
... and business in Port Fairy 1895-6 victoria-directories 1895-1896 port ...G.F. Witton's commercial directory of Victoria 1895-1896 : containing a complete business, professional, and trades' directory of the colony. Published every second year.25 cm 8vo. Orig. cloth (xxiv 752pp.)non-fictionG.F. Witton's commercial directory of Victoria 1895-1896 : containing a complete business, professional, and trades' directory of the colony. Published every second year. victoria-directories 1895-1896, port fairy-businesses 1895-1896, business -
Tarnagulla History Archive
Transcript of Tarnagulla Postal Directory 1868
Donald Clark Collection.A typed copy of the contents of a Tarnagulla Postal Directory of 1868. Lists government representatives, businesses and their owners and private residents. -
Wodonga & District Historical Society Inc
Slide - Mann Collection Album - High Street West from Lawrence Street, C. 1940s
Elaine Mann was married to David Mann, a successful Wodonga businessman and community leader who passed away in Wodonga in June 2012. David was a member of the Mann family who began their business in Wodonga in 1920. Elaine was a teacher in Wodonga for many years and an active member of the community.This photo collection is of significance as it documents how the businesses and buildings in Wodonga have evolved and contributed to community throughout the late 20th century.This image is reproduced from a set of coloured slides. Peard & Sons Plumbing on the corner of Lawrence and High, Roy Benson's store and Woolworths Food-Fair. Peards were located here in the 1940s. By November 1966 to C. 1973 this building was occupied by Tower Tyre Service, followed by Repco Auto Parts until 1985. It is now Lee Corner Chinese restaurant. Roy Benson was listed as a Grocer in the telephone directory, but he apparently had a few tables and chairs and was also a milk bar/café. He was heavily involved in the community including committee roles in Wodonga Dramatic Club, Wodonga & District Progress Association, Wodonga Carpet Bowls Association, Wodonga Chamber of Commerce and Wodonga Shire Council. He was President of the RSL for 25 years from the early 1920s.wodonga businesses, high street wodonga, woolworths food fair, peard plumbing, roy benson -
Warrnambool and District Historical Society Inc.
Booklet - Booklet Collection: City of Warrnambool Tourist Guides, Collett, Bain and Gaspar, Warrnambool
This is a collection of sixteen tourist guides dating from the mid 1970's to 2013. These contain listings of businesses, accommodation, eateries and events in Warrnambool and district. They also include maps of Warrnambool and surrounds, advertising and photographs of various attractions. While mainly covering Warrnambool a small number of the guides cover the South West Region. These directories have mainly been published by the Warrnambool City Council and are a selection of the types of information provided to visitors at the Tourist information centre during this time period.These tourist guides give snapshots of the City of Warrnambool for the years covered and will be useful for research.[.1] An 8 page paper booklet with black printing and a black & white photo of the pond at the Botanical Gardens on the front cover. [.2] two photocopied A4 black and white pages from the book "On the Trail" K Winser 1956 (Main Roads of Australia) [.3] A trifold colour brochure with a stylised map of the coast on the yellow and blue front cover. The inside has stylised colour drawings on Warrnambool attractions. The rear cover has coloured photographs of bush, Liebig Street and Fletcher Jones gardens [.4] A trifold black and white brochure with a black line drawing of a whale on the front cover. [.5] A trifold white card with mauve printing. The front cover has a line drawing of the former Timor Street post office and a map of businesses and landmarks in Timor Street. The reverse side contains a brief history of Warrnambool. [.6] A 98 page stapled booklet with a foreword by Vanda Savill. There are 4 pages of coloured photographs. The remainder are black and white photographs. The front cover is purple with white writing in the lower third. There is an outline of the coast and five colour photographs of district attractions. The inside middle page has a map of the Western wonderland region. The content covers towns in this area. Content relating to Warrnambool is in the last six pages. [.7] Twelve loose photocopied black and white pages. The front cover has the Warrnambool Premier Town 1988-1991 logo and a photo of a Southern Right Whale and calf. The bottom right hand corner has a Standard Warrnambool logo. [.8] 44 page booklet printed with blue ink. The staples have been removed. The glossy front cover has blue printing with a coloured photo of Flagstaff Hill Maritime Village pond. The centre pages has a fold out map of the City of Warrnambool. The rear cover has photos of The Twelve Apostles and Hopkins Falls. [.9] 4 loose photocopied pages with Warrnambool Library and Corangamite Regional Library Service Warrnambool City Library black ink stamps. The front page line drawing illustrations of Warrnambool attractions [.10] A single sheet of glossy white paper folded in half to make four pages. The front page has a Warrnambool premier town logo 1979-1982 and blue printing and a visitor survey. [.11] A conference pack of light card folded to make a pocket containing three brochures, a shipwreck coast tourist directory and a Australian Heritage Parks Association conference program dated 24 to 27 May 1992. The front cover of the pack has green writing over a stylised upward arrow. There is a City of Warrnambool logo in the top right hand corner and two film strips diagonally across the cover containing photographs of Warrnambool. The rear cover has a coloured Warrnambool Premier Town logo. [.12] A 63 page stapled booklet with coloured photographs of Warrnambool. The front cover has black writing on white background. There is a coloured photograph of Flagstaff Hill in the middle of the cover and a Warrnambool City and Visit Victoria logos on the lower edge. The middle pages has a coloured of the city of Warrnambool with an inset map of Allansford. [.13] A single large sheet of white paper folded in ten to make a brochure. The front cover has black printing. The rear cover has a purple ink stamp for the City of Warrnambool Tourist Information Centre. When folded out the reverse side has a green, grey and white map of the South West Region of Victoria. [.14] A 48 page colour booklet on glossy paper. The front cover has white writing on a blue background and includes photographs of the Twelve Apostles, the Promenade walk, Flagstaff Hill and a southern right whale's tail. The rear cover has photographs of The Twelve apostles, a passenger train from Melbourne passing the Lake Pertobe playground, and a rural scene. There is white writing and a white Warrnambool City logo on a blue background. The centre pages have a stylised green and blue map of the city of Warrnambool. [.15] A 48 page colour booklet on glossy paper. The front cover has white writing over colour photographs of two people at a lookout, Flagstaff Hill, three southern right whales and a child at the Lake Pertobe playground. The lower edge has blue upper case writing on a white background. The rear cover has a colour photograph of the Twelve Apostles. The lower white border on the rear covers has a a blue and green City of Warrnambool logo and blue writing. The centre pages have a stylised green and blue map of the city of Warrnambool. [.16] A 64 page colour booklet on glossy paper. The front cover has black writing on a black background and there is a photograph of a southern right whale's tail. The lower edge has the Warrnambool City and Visit Victoria Logos. The centre pages have maps of Warrnambool and surrounds. [.1] This week in Warrnambool Vol 2 No. 5 Thurs 1st Feb. For the time of your life [.2] Warrnambool Way [.3] Warrnambool The Holiday Host on the South West Coast with compliments City of Warrnambool and Warrnambool Chamber of Commerce [.4] MMI Insurance presents Whales Giants of the Deep Whale Watcher's Logbook Warrnambool [.5] Warrnambool History began in Timor Street [.6] Western Wonderland Tourist Association [.7] A Premier Arrow Tour of Warrnambool Victoria's Premier Town Australia's Southern Right Whale Nursery [.8] Warrnambool The Heart of Victoria's Great Southwest Visitor's Handbook [.9] What to see in Warrnambool Victoria's Premier City 1979-1982 [.10] Win a Free Holiday & $200 Cash in Victoria's Premier Town [.11] Advancing Warrnambool together! [.12] Great Ocean Road Warrnambool Official Visitor Guide [.13] Tourist guide to the South West Region Victoria All it needs is you [.14] Warrnambool visitor guide 2005 the great ocean road experience attractions accommodation entertainment dining [.15] Warrnambool Visitor Guide 2006 the great ocean road experience Attractions Accommodation Entertainment Dining [.16] Official Visitors' Guide Warrnambool Victoria Australia Discover the Great Ocean Road warrnambool, warrnambool tourist guides -
Port Melbourne Historical & Preservation Society
Book, Sands & McDougall Directory of Victoria, 1942 - 1974
Hardback books entitled "Sands & McDougall's Directory of Victoria". Cover years : (.01) 1942, (.02) 1955, (.03) 1964, (.04) 1965, (.05) 1970, (.06) 1971, (.07) 1973, (.08) 1974.built environment, business and traders, local government, families, advertising, sands & mcdougall -
Lakes Entrance Regional Historical Society (operating as Lakes Entrance History Centre & Museum)
Book, Welcome to Lakes Entrance and Districts shoppers' trade directory, 1980c
... directory, containing information on businesses in Lakes Entrance... directory, containing information on businesses in Lakes Entrance...A reprint and update of an earlier Shoppers trade directory ...A reprint and update of an earlier Shoppers trade directory, containing information on businesses in Lakes Entrance, Victoria. Contains some historical references and photographs.A reprint and update of an earlier Shoppers trade directory, containing information on businesses in Lakes Entrance, Victoria. Contains some historical references and photographs.directories -
Lakes Entrance Regional Historical Society (operating as Lakes Entrance History Centre & Museum)
Book, Welcome to Lakes Entrance Shoppers Trade Directory, 1980
A shoppers guide printed in 1980. Contains some historical references, lists local businesses, and includes photographs of Lakes Entrance, VictoriaA shoppers guide printed in 1980. Contains some historical references, lists local businesses, and includes photographs of Lakes Entrance, Victoriadirectories -
Bendigo Historical Society Inc.
Book - STRAUCH COLLECTION: SANDHURST DIRECTORY 1872-3
... -businesses-directory Copy of Sandhurst Directory 1872-3. Book STRAUCH ...BHS CollectionCopy of Sandhurst Directory 1872-3.book, bendigo, directory, bendigo-history-businesses-directory -
Warrnambool and District Historical Society Inc.
Booklet - Warrnambool Standard 1991/1992 South-West Information Guide, The Warrnambool Standard Warrnambool, 25 October 1991
... . This service directory provides a snapshot of businesses and support ...This well indexed booklet was produced by the Warrnambool Standard with the assistance of the City of Warrnambool. It contains lists of local government council and councillors for the surrounding south western district. There are photographs of the Warrnambool City Council members and main officers. Information provided covers services for accommodation, animal welfare, Churches, community organisations, complaints, counselling, courts, education, employment, health, legal, material aid, public safety, recreation, recycling, community support, tourism and transport. The booklet contains advertisements for some local businesses. This service directory provides a snapshot of businesses and support services available in Warrnambool and the South Western District in 1991. It will be useful for researchers looking at this area in the late 20th century. The booklet also provides an insight into how community awareness of recycling improving our environment was undertaken in 1991.A 32 page booklet of yellow newsprint with black printing. The staples have been removed. The front cover has a green background with yellow printing on the top half. There is a black and white photograph of a man accepting bagged recycling from a woman and two children. The top left hand corner of the photograph has a small red rectangle and yellow writing. The bottom right hand corner of the front cover has a red triangle with yellow writing. The rear cover has black printing and a stylised cartoon of a man emptying a rubbish bin at the tip being tapped on the shoulder by a man holding a recycling bag.Front cover: 1991/92 South~West Information Guide The Standard Warrnambool; Keep with your telephone book for quick reference produced in conjunction with Warrnambool City Council Rear cover: Remember... If it can be recycled, It's not rubbish! Contact your local council about recycling.warrnambool city council, warrnambool service directory 1991, recycling, south western district service directory