When WW1 brought Australians face to face with mass death, a Red Cross Information Bureau and post-war graves workers laboured to help families grieve for the missing.

The unprecedented death toll of the First World War generated a burden of grief. Particularly disturbing was the vast number of dead who were “missing” - their bodies never found.

This film and series of photo essays explores two unsung humanitarian responses to the crisis of the missing of World War 1 – the Red Cross Wounded and Missing Enquiry Bureau and the post-war work of the Australian Graves Detachment and Graves Services. It tells of a remarkable group of men and women, ordinary people in extraordinary circumstances, who laboured to provide comfort and connection to grieving families in distant Australia.