Rankin's Complete Catering Service was established in 1985 by Chef Glen Rankin and his wife Noel. It was initially a mobile catering service for the Bendigo district. Rankins Catering Bendigo Advertiser Article - half a page article entitled "Gloom to Boom" (Highlighting booming Bendigo); subtitle "Catering veteran gives Bendigo a sample of his experience." Contains photos of Greg Rankin working in his kitchen and the Rankin family staff in front of their catering van. The article describes how Greg built up his Eaglehawk mobile catering van business and also his customer base.history, bendigo, merle lummis collection, rankins catering

Articles in annual report include: "President's Report: Our year" "Our volunteers" "Our customers", "Our Blind members", "Our donors", "Our staff", "Our service", "Treasurer's report". This year was the first time that an audio described performance was held.1 printed volume with illustrationsassociation for the blind, corporation records

These meetings were held at the Kooyong office and the minutes include Present, Chair, Apologies, Minutes, Matter arising from minutes, Correspondence, Life governors, Election of members, Nominations, Reports from Regional Blind Members groups. Some highlights are: 30/6/1990 under the capable leadership of Mrs Elsie Germon the schools programme has been re-convened. Regular visits are being made to primary schools. Speakers are accompanied by sighted guides. 9/8/1991 Executive Director, Mr John Cook reported merger of the Braille & Talking Book Library with AFB. First radio appeal for 3RPH raising over $30,000, opening of the new Baringa Day Centre at Shepparton. 30/6/1996 the annual report highlighted the Centenary of AFB it was noted that self-help has always been the major emphasis underpinning the work of the Blind Member's Council. The Tilly Aston Fund raised over $1/2 million for the new National Information Centre. The peer support work and monitoring of services, ensures that we give back something to AFB, for the support we receive. BMC representatives made 70 visits across the State. The Council registered the Tilly Aston Rhododendron as a lasting way of acknowledging the work of our founder. 19/9/1997 The Chairman welcomed those present to the second combined meeting of the AFB and the Tilly Aston Customer Council. The Council welcomed the change in Articles and Memorandum of the Association and the formation of the Tilly Aston Customer Council which allowed all customer of the Association automatic membership and input to the monitoring of services. Minute book of Blind Members Council annual reports and general meetingsassociation for the blind, blind members council

Examples of Rawleigh’s medicinal products that were sold exclusively through agents for the company throughout Australia. Rawleigh & Co. was established by William Rawleigh in America in 1889 and later expanded into Australia. The company made a variety of household products in a factory in Collins Place, Melbourne, between 1930 and 1935. It specialised in medicines and remedies, food additives, cleaning products and toiletries. The name Rawleigh was synonymous with service and quality products. W.T. Rawleigh was the forerunner in using the “direct-to-customers” method which took the Rawleigh products, bypassing the jobber and the dealer, taking the shortest distance directly to the customer. Rawleigh knew that most people were not familiar with his goods or his name and realised that leaving his products with his customers for trial would later produce good sales. He was certain that they would use the product, like it, and buy more. The "time and trial" system was the forerunner of the Rawleigh Guarantee of Satisfaction. W.T. Rawleigh was amongst the first manufacturers to offer a free trial and guarantee that unless absolutely satisfied, there would be no sale.Metal jar of medical ointment with blue background decorated with gold and cream flowers and leaves. Small bottle of clear medical liquid..1 Rawleigh's Ready Relief - Reg'd Vic 18810 E2012 - Liquid .2 Rawleigh's Medicated Ointment - Reg'd Vic 635 - Ointment medicine, rawleighs, medical products, agents

This item was bought by Lynda Tieman for the Port Fairy Historical Society. It represents a time in in Port Fairy when there were several butchers in the town and competition for customers was fierce. Norman Collins butchers was situated in Sackville Street where a dress shop now occupies the site.An advertising piece that places Norman Collins as butcher in 47 Sackville Street and a rare example of this type of advertising.Bamboo, advertising,give away calendar with green ribbon hanger for Port Fairy butcher (calendar removed). Printed with rural scene of ducks and hunting dogs. Bamboo slats are joined by thread and the ribbon is attached to the top of the calendar for hanging. Calendar itself has been removed.With Compliments from Norman Collins Your Quality Butcher 47 Sackville Street, Port Fairy, Phone 56 For Friendly Service and Free Deliverybutcher, advertising, business, collins, sackville street, norman collins, calendar

"The Board, Tilly Aston Customer Council and Staff acknowledge and record for posterity the outstanding service given to blind and vision impaired people in Victoria. This exceptional contribution was made in a selfless and warmhearted manner and continues Vision Australia's tradition of caring and sharing. Inherent in the many attributes displayed were the admirable qualities of leadership, loyalty, consistency of purpose, and a great generosity of spirit. In recognition of this distinguished service we now pay tribute to and honour Neil and Elizabeth Maxwell in the presentation of the John Wilson Award on 6th October 2000." Signed by John Cook - Chief Executive Officer, ? Chairman, Tilly Aston Customer Council and Malcolm Daubney, President.1 white A3 page with blue border around edgevision australia foundation, neil maxwell, elizabeth maxwell

In 1867 J.H. Abbott established the New Times Boot Market & Factory in Pall Mall, Sandhurst. In 1867, his wife Anne took over running the shop which was located next to the Bendigo Arcade near Williamson Street and was successful in creating a successful business. In 1876, the leather business of T. Baulderstone was purchased, and operations were further expanded later by the acquisition of the Edinburgh Tannery at Sheepwash Creek, and The Edinburgh Leather & Grindery warehouse in Bull Street, Sandhurst. In 1889, Joseph Abbott passed all interests in the business to his son, who shared the same name, in partnership with an adopted son, Richard Hartley Smith Abbott. The business continued trading under the name J. H. Abbott & Co. A number of branches of the business had been established in the early 1900s. In 1959 the Pall Mall business relocated to 291 Hargreaves Street. The whole business was soon after consolidated and conducted from the Market Square branch (Lyttleton Terrace) as the Abbott Supply Company. Harold Abbott, the last of the family to work in the business, died in 1979. In 1980 the business shifted to a new purpose-built store and warehouse on the corner of Abel & Deborah Streets, Bendigo. Sandhurst Trustees administered the business from 1979 until its sale in 1986. He was elected to the Sandhurst Borough Council and in 1860 became chairman of the municipality.Two single colour printed gatefold flyer on green paper advertising J.H. Abbott and Co.'s boot and shoe store on Pall Mall Bendigo. Contains information on products and the fitting services provided in store for customers. chairman of sandhurst borough, anne abbott, city of greater bendigo commerce

Book, centre stapled, 48 pages + card cover, printed on off-white paper full colour, titled "Public Transport Corporation - Annual Report 1996", providing a report to the Victorian Government on the performance of the PTC for the year 1995 - 1996. Includes a table of contents, Executive Review, attracting customers, changes and improvements, performance indicator, statutory information and Financial statements. Signed by Max Moore-Wilton as Chairman. PTC Chief Executive - Ian Dobbs. Alan Brown was the minister at the time. Has the theme "Moving from a system to a service".Has a white sticker on the front cover ""SOL T"trams, tramways, ptc, annual reports, melbourne

Set of six reports - A4 full colour centre stapled titled "Track Record", giving performance reports on Victoria's Train and Tram services for Swanston Trams, Yarra Trams, Bayside Trains, Hillside Trains and V/line passenger. Each report has a table of contents with introduction by the Minister - Peter Batchelor Report look at punctuality and reliability, payments to and from franchises and customer satisfaction. All have a feedback tear out form. .1 - April 2000 - 16 pages + cover - see image i1 and i2 for cover and table of contents. .2 - No. 2 - July 2000 - 16 pages + cover. .3 - No. 3 - October 2000 - 16 pages + cover .4 - No. 4 - December 2000 - 24 pages + cover see i4 for cover and table of contents .5 - No. 5 - April 2001 - 24 pages + cover .6 - No. 6- June 2001 - ditto .7 - 3 fold DL pamphlet, titled "Track Record - how good are you train and tram services" - detailing 1999 results, with a message from The Transport Minister Peter Batchelor - see images 6 and 7 This series continued to be published until about 2019 and was available on the PTV website. Other issues were seen for down load on sites such as https://www.yumpu.com/en/document/view/24433588/track-record-public-transport-victoria The last printed version appears to be No. 74, Jan - Mar 2018. It then went to a digital platform that at the time of this update 15/1/2020, stops at Jan - March 2019. See Reg Item 5538 for issues 7 to 17.trams, tramways, public transport, franchising, ptc, privatisation, passengers, minister for transport, timetables, swanston trams, yarra trams

Set of three documents or newsletters involved with the introduction of the Metcard or Automated Ticketing into Melbourne during the mid 1990's. .1 - "AT update" - with the Metcard logo - Issue 1 - A4 light card - testing by OneLink on the trams using Z1 No. 10, manufacturing in Australia of the tickets by Moore Business systems, Customer Assistance centres, retail agents and training of staff. .2 - "News for tram staff" - two issues signed by Russell Nathan, providing information about the implementation on the system onto trams, training, suppliers, CSEs, installation timing and training. .3 - Folder titled "Automated Ticketing" contain four information sheets about the implementation of the system: a - Consultation and Operation b - What's it all about and why will it be good for Melbourne? c - How long will it take - two phases detailed. d - General - will services be slower, fare evasion, purchasing of tickets, disability, staffing, retail agents, information, costs, when, machines and systems.trams, tramways, metcard, tickets, ticket machines

Colour pamphlet, 3 fold horizontal titled "Think Like a passenger", for crews, with headings Customer Profile, number of passengers, the routes they travel on, how often, when, tram stop use, how they get to the stop, why and who. Dated Oct. 2011. Has photo of part of City Circle car - 961 This campaign was presented at the Oct. 2011 International Rail Safety Conference - see Reg Item 2322 for other items.trams, tramways, yarra trams, passengers, tram services

Provides details of services for Easter and ANZAC day 2000 advising the route diversions for ANZAC Day march and events. Note it was one five day long holiday period - a late Easter. Includes extra services for the Dawn Services at the Shrine. Has contact details.Demonstrates a Swanston Tram Customer Bulletin.A3 sheet - printed with Swanston Trams logo and colours - 120gsm paperswanston trams, timetables, anzac day, easter, tram services

Report - A4 perfect bound, printed on gloss white paper, 44 pages including card covers, titled "A Transdev - Transfield Services Partnership Yarra Trams - The first two years 1999 > 2001". Gives a list of Board members, list of managers along with photograph, photos of old and new trams, Box Hill extension, vision, customer charter, employees, various projects undertaken, operations - reliability, maintenance, Southbank depot, Preston Workshops, infrastructure works, finance, marketing, sponsorships and the future. Contains a complete listing of Yarra Trams Employees.trams, tramways, yarra trams, transdev, transfield, management, box hill, route 109, employees, lists, preston workshops, southbank depot, maintenance, trackwork

Set of 11 reports - A4 full colour centre stapled titled "Track Record", giving performance reports on Victoria's Train and Tram services for Swanston Trams, Yarra Trams, Bayside Trains, Connex Trains and V/line passenger. Each report has a table of contents with introduction by the Minister - Peter Batchelor Report look at punctuality and reliability, payments to and from franchises and customer satisfaction. All have a feedback tear out form. .1 - No. 7 - April to June 2001 - 36 pages .2 - 8 - July to September 2001 - 28 pages .3 - 9 - October to December 2001 - 24 pages .4 - 10 - January to March 2002 - 24 pages .5 - 11 - April to June 2002 - 28 pages .6 - 12 - July to September 2002 - 24 pages .7 - 13 - October - December 2002 - 24 pages .8 - 14 - January - March 2003 - 24 pages .9 - 15 - April - June 2003 - 48 pages 10 - 16 - July - September 2003 - 28 pages .11 - 17 - October - December 2003 - 32 pages This series continued to be published until about 2019 and was available on the PTV website. Other issues were seen for down load on sites such as https://www.yumpu.com/en/document/view/24433588/track-record-public-transport-victoria The last printed version appears to be No. 74, Jan - Mar 2018. It then went to a digital platform that at the time of this update 15/1/2020, stops at Jan - March 2019. See Reg Item 2833 for issues 1 to 6trams, tramways, public transport, franchising, ptc, privatisation, passengers, minister for transport, timetables, swanston trams, yarra trams, connex

Customer Bulletin - "Trams replacing buses - Route 57" - West Maribyrnong to City from Sunday 8/8/1993 advising that the replacement bus, route 357 will cease to operate. This was part of an industrial agreement with the State Government after the big 1990 strike. Gives the timetable at various timing points to City Elizabeth St. The timetable for the Route 82 service for both Saturdays and Sundays is given on a separate sheet. See item 7577 for a similar notice for route 3.Demonstrates a notice advising trams replacing buses on route 57 and 82.Timetable Customer Bulletin set of two A4 printed sheets.tramways, the met, timetables, buses, route 57, west maribyrnong, route 82, footscray

Two issues of a short-lived newsletter issued by Yarra Trams in 2004, to its Tram Attendants, giving staff feedback, tram priority program (Clarendon St South Melbourne hook turns), Neil Mitchell 3AW, Revenue Protection, Luna Park, Essendon depot, Eastern Road Operations Centre, tickets, RMIT Bundoora RMIT Travel Pass and personal notes.Yields information about the tram attendants and revenue protection officers.Set of two four A4 page newsletters part colour.tramways, operations, newsletter, tram attendants, revenue protection, luna park, eroc

384.1 - Folded A3 sheet - Feb / March 1998 issue of "Yarra Tram News", featuring articles on the City Circle tram service, tram 966 at the Tennis Centre, Customer surveys, trackwork in Victoria Parade, capital works, depots updates and Grand Prix. 384.2 - Folded A3 sheet - Aug/Sept 1988 - City circle tram award, route 70 deviation works, George Litchen, capital works and depots updates. 384.3 - Folded A3 sheet - July 1999 - Edition 17 - time keeping, OH&S, note from CEO John Wilson, website, Mercilita Manigan, depots and Yarra Power - substation DC opening issues. trams, tramways, yarra trams, city circle, tram depot, grand prix, trackwork

The purchases and services recorded indicate that the user was an ironmonger. Origin of ledger unknown. Early business in Sandhurst in 1860s.An account ledger used to record the purchases and services made for a business. Records date from 1860. The ledger is covered with brown leather with decorative edges. There are alphabetical tabs at the front of the book with lists of names. Individual customers are allocated a double page entry. Pages are ruled and numbered. The book is in very poor condition having obvious signs of water and insect damage. The writing in the first quarter of the book is barely legible, remaining pages can be read. Some names - Durant, Watson, Mollison, Harris, Neale, Cahley, Bannerman, Larritt, Cranshaw, Gripe, McLachlan, Burrell, O'Loughlin, Cameron Rogers, McLevey, Nicholas Eliad?, Crago, Hopsell, Grant, Bird, Cahill, Harker, Parker S McKinlay, Fletcher, Birch, Cruikshank, Municipal Council, Heffernan and Crawley, Buckley Bros, John Harney, Bywater and Brother, Goulding, Casey, Reynolds, English, McKenzie, Knight, David Mackay."LEDGER" on the spine. Label inside "Sands and Kenny. Account Book Manufacturers. Stationers and Printers Melbourne"bendigo businesses, ironmonger

.1 - pamphlet provided at tram stops giving details of the works and bus services for routes 58 and 59 .2 - Project document describing the work and dates - downloaded from the Yarra Trams website after buses were used to replace route 58 from the Royal Children's Hospital rather than from Royal Park Station as originally planned. .3 - as for .1 - for the upgrading of the Merri Creek Bridge - route 86 - see also Reg Item 6066 .4 - as for .1 - for the installation of superstops in Nicholson St between Elgin St and Holden St - route 96Shows the methods that Yarra Trams customers are advised of changes due to track replacement works..1 - Pamphlet - DL, four fold printed on off white paper titled - Buses Replace Trams - Route 58 and Route 59 - Jan 2022 .2 - Project sheet - 3 A4 sheets, titled "Renewal works: Essendon Depot and Mt Alexander Road - 3.1 to 18.1.2022. .3 - Pamphlet - DL 3 fold, Buses Replace Trams, route 86, November 2021 - Merrit Creek Bridge works .4 - Pamphlet - DL - 4 fold, Buses Replace Trams, route 96, January 2020 - Nicholson St works for tram super stops.mt alexander road, tram works, track work, route 58, route 59, yarra trams, ptv, essendon tram depot, route 86, route 96, nicholson st, merri creek, bridges, carlton, super stops, trams, tramways, northcote